Client Showcase

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BSS ACHIEVES THE DOUBLE

BSS International Limited is the first QMS client to take advantage of and successfully achieve both LawCert and the BenchmarQ Certifications.

Bss specialise in buying and selling salt for use in a range of industries and businesses including water softening, chemical and human food industry, winter ice and snow clearance, animal nutrition and water purification.

LawCert, the legal audit ensures that all major employment and health and safety regulations are being met. It is a cost-effective method ensuring that companies can concentrate on business rather than worrying about potentially costly legal minefields.

Philip Mapson, Managing Director of BSS International said: "We are delighted to be awarded the LawCert certificate, it proves that our commitment to provide the best possible working conditions for our staff is being put into practice. We firmly believe that if our staff are happy, they are more likely to deal with our customers in the right way and that is paramount to the success of our business."

BenchmarQ, the Customer Satisfaction award comprises an independent survey conducted by QMS and supports the new requirements of the ISO 9000 : 2000 standard. The award recognises BSS International's commitment to providing the best possible level of service and products. Their pro-active approach in monitoring their customers' opinions enables them to adapt their business towards meeting their customer requirements. Philip Mapson stated: "We have received very positive feedback on the whole (through BenchmarQ) and the one customer complaint we have received, has allowed us an opportunity to speak to our customer and rectify the matter".

To contact BSS International Limited call 01780 784141 and for further information on either LawCert or BenchmarQ contact QMS Head Office on 01603 630345.

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QMS International plc
Muspole Court
Muspole Street
Norwich Norfolk
NR3 1DJ
Tel: 01603 630345
Fax: 01603 630405

"Would highly recommend any business attempting accreditation to use the services of QMS and will duly pass my comments to business friends on the commitment and assistance of QMS."

Peter McGill, Director - PTM Limited

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