ISO 20252Market, opinion and social research
Ensure your market research studies are planned, managed and reported correctly.
Organisations, governments, research institutes and consumers all rely heavily on market research. It contributes to many aspects of modern life, from helping companies to advertise products and services, to our behavior as consumers.
Based on the preceding British Standard, BS 7911, ISO 20252 covers the management and delivery of your research projects; from producing the proposals, right through to creating the questionnaires and correctly archiving the resulting documents.
How businesses have benefitted from Standards
Following the departure of our previous Quality Manager and with an audit looming we made the decision to contact QMS and seek audit training. This turned out to be exactly what we needed. The QMS representative managed to make the whole process of internal auditing very simple and relevant to our business and with his guidance we passed our audit and are now confident that we can maintain the standards outlined in the ISOs. The QMS representative was very professional and knowledgeable, he gave me his contact details and insisted I should contact him if I ever need any more assistance.Chris Milton,
"As a young business we were daunted by the prospect of becoming ISO 27001 accredited so we took the decision to seek consultancy from QMS, prior to an audit, and it was the best decision we could have made. The 3 days that we spent with your consultant (Brett) was great. He was enthusiastic, engaging, genuinely interested in our business, and he provided a great deal of insight into how we can evolve our processes to ensure we are operating as securely as possible. We have implemented a lot of his suggestions already and can see the benefits. We would not hesitate is using QMS again in the future for other accreditations."Ben Hancock, Managing Director
How to get ISO 20252
Getting certified to ISO 20252 is quick and straightforward. Our expert consultants will work with you and your business to make the process as simple and easy as possible – highlighting and assisting you in making the necessary improvements to your current business processes.
Our 3-stage certification process ensures that you are assisted along every step in the process, and we even create your ‘Market & Social Research Management System Manual’ for you, saving you time and money.
Once you have achieved certification you must pass an annual audit to make sure your business stays on track. This fourth, and final, stage in the process happens one years after your certification.
A QMS Consultant will visit your Organisation to review and document your current processes and procedures, highlighting any areas that do not meet the requirements of the Standard.
Now it's time to make sure any required process or procedural changes are made, as highlighted in the Review. QMS can provide templates to assist you in doing this.
An Auditor must now visit your Organisation to check that the documented processes are being followed and that the necessary changes have been made. Once they are satisfied, you will be awarded your certification.
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How much does an ISO 20252 cost?
QMS provides a route to ISO 20252 certification that doesn’t break the bank.
The cost of certification can vary, depending on several factors, including your sector, annual turnover, total staff, number of offices and whether you require ASCB or UKAS accreditation.
Because we focus on making ISO Certification simple and straightforward, we spend less time embedding complex document trails and more time building a system that works with your business.
To find out how little ISO 20252 certification could cost you, use our Fee Calculator, and we’ll email you your quote immediately.