ISO 20252Market, opinion and social research
Maintain staff training, development protocols and control of subcontractors.
ISO 20252 is relevant to any market and social research agencies where consistent and reliable delivery of quality services is essential. The standard provides guidance for those conducting, commissioning or buying market or social research and assurance that specified requirements are being met.
Bases on the preceding British Standard, BS 7911, ISO 20252 covers the management and delivery of research, data management, analysis, document retention, security, recruitment and the effectiveness of the quality system as a whole.
How businesses have benefitted from Standards
A highly complex process was made easy and stress free by the highly professional service we received.Helen Hughes, Director
At all stages QMS were very informative and supporting in understanding our requirements.Tony Horns, Director
How to get ISO 20252
Getting certified to ISO 20252 is quick and straightforward. Our expert consultants will work with you and your business to make the process as simple and easy as possible – highlighting and assisting you in making the necessary improvements to your current business processes.
Our 3-stage certification process ensures that you are assisted along every step in the process, and we even create your ‘Market & Social Research Management System Manual’ for you, saving you time and money.
Once you have achieved certification you must pass an annual audit to make sure your business stays on track. This fourth, and final, stage in the process happens one years after your certification.
A helpful QMS consultant will visit and work with you to identify the gaps in your existing process and show you how the ISO / OHSAS standard can help.
Output: Draft Manual
Together we’ll address the identified gaps. Introducing simple, practical policies and processes.
Output: Straightforward Process Advice & Example Policies
A QMS Auditor will return and check the processes are working and the gaps have been addressed.
Output: Manual Certificate