News

Month: August 2016

News

How Will ISO 9001 Help Your Start-Up?

Wednesday, August 24th, 2016

While it is often viewed as a tool for larger, more established companies, ISO 9001 certification actually has an equal power to boost the performance of start-up ventures. Here’s how:

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Receive customer complaints? Turn them into useful insight!

Tuesday, August 16th, 2016

People don’t like complaining – they do it because you have in some way annoyed or frustrated them. That is why it is important to remember these 5 important tips when setting up your customer complaints policy:

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Is your company affected by the General Data Protection Regulation (GDPR)?

Thursday, August 11th, 2016

The GDPR applies to businesses handling personal data. These businesses are split into two categories: ‘controllers’ and ‘processors’. The 'controller' says how and why personal data is processed and the processor acts on the controller’s behalf. If you are currently subject to the Data Protection Act (DPA), it is likely that you will also be subject to the GDPR.

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