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Reputation and customer satisfaction are key to success in today’s market, particularly in the wake of the disruption by COVID-19. With ISO 9001, you can ensure that your business gets it right first time, every time, but how do you go about implementing it?
Format: ON-DEMAND
Duration: 43M 16S
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Target Audience:
During our webinar we will go through the seven key principles that form the basis of ISO 9001 and give businesses the tools they need to maintain quality and their reputation. We’ll explain why each principle is in place and how you go about implementing it. Our experienced consultant will also let you know what to expect from the certification process so that your organisation is prepared for the ISO journey.
About Chris Case:
Chris has been working in quality for 10 years and has extensive experience in environmental management. His knowledge was built in plastics manufacturing for the automotive, building and recycling sectors, and while working as a Quality Manager he assisted with the implementation of ISO 9001 and ISO 14001 for a large group across multiple European sites.
