QMS was established in 1993 based on a pioneering methodology which combined consultancy and certification into a single service offering. Until that time, it had been common for consultants and certification bodies to work independently, which was often expensive, and effectively excluded most small and medium sized businesses from implementing a quality management system. QMS changed all of that by introducing a ‘keep it simple’ methodology, operating a consultancy service and separate certification service all under one roof.

Up until 1999, QMS International had focused on offering ISO 9001, the Quality Management Standard. As environmental issues started to become a growing concern for businesses, QMS added ISO 14001, the Environmental Management Standard, to their portfolio.

QMS International attain formal accreditation to ISO 17021 – Conformity Assessment. We were audited by the IAC (International Accreditation Commission) who confirmed we met the requirements of the Standard with regards to the auditing and certification of Management systems.

Due to increasing client demand, QMS add OHSAS 18001 to the list of certifications we provided

With information security and data protection becoming increasingly common concerns, QMS launch ISO 27001.

QMS received the Arch of Europe award during the International Quality Convention in Frankfurt, on 26th and 27th June 2011.

The Arch of Europe Award was established by BID in 1986, it is one of the world’s most prestigious awards recognising the quality and excellence of companies. It is awarded to companies that invest a great effort in improving their products and services, emphasising the management of leadership as the main factor for achieving this.

QMS was awarded the Green Apple Award for Environmental Best Practice, presented in the House of Commons on Monday November 14th 2011 with other winners including Jaguar, VW, Fiat, Nissan as well as NHS Hospitals, Local Authorities.

The Green Apple Awards aim to "recognise, reward and promote environmental best practice around the world." The awards are hosted by the Green Organisation, an independent, non-political, non-activist, non-profit environment group which is funded by memberships and sponsorship.

On Wednesday 15th August QMS International plc announced its 20,000th certification, only a short time after reaching 19,000 earlier that year.

The 20,000th certificate was presented by Steve Dean from QMS to Nira Fulton and Rachel Lindner of Lexington Catering Limited after they achieved the ISO 14001 Standard for environmental management.

QMS Introduce Launchpad, providing our clients with a range of useful tools and templates to help them with the ongoing management of their ISO Management System.

This online platform allowed clients to host their Manuals, Certificates and Contracts, as well as access a library of badges, templates, tutorial videos and more.

On 25th October 2014, accompanied by recognised Business leaders from 26 countries, Jonathan Chapman CEO of QMS International, attended the BID (Business, Initiative, Directions) awards at the Hyatt Regency in Paris, France.

QMS received a Platinum World Commitment Award in recognition for their commitment to Quality, Leadership, Technology and Innovation.

QMS becomes accredited and audited to ISO 17021 : 2015 by the ASCB (Accreditation Services for Certification Bodies) - a most respected, UK based, accreditation organisation.

To date ASCB has accredited over 90 Certification Bodies and registered over 3500 Assessors, Auditors and quality related personnel achievements.

Focused on being technically outstanding while delivering a swift path through to compliance, ASCB work in accordance with the requirements of the ISO Standards, free of government and political interference.

QMS International were acquired by Citation, the health and safety, employment law and HR service experts.

Citation’s acquisition of QMS International was the next natural step for QMS, and enabled both companies to improve their service offering to their clients.

QMS International was presented with the Feefo Gold Trusted Merchant Award.

Created by Feefo, the award is given to businesses collecting genuine customer ratings and reviews and recognises those businesses for delivering exceptional experiences.

In May 2017, QMS International Limited was presented with the Feefo Gold Service Award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, rated by real customers.

Created by Feefo, Trusted Service is awarded to businesses that use Feefo (a third party) to collect genuine customer ratings and reviews. A true badge of honour, this accreditation remains unique because it is based purely on the interactions that take place between Feefo and QMS’ verified customers.

For the second year in a row, QMS has earned the Feefo Gold Trusted Service award for providing a high quality service to customers. Only the highest rated companies, as voted for by their customers, can earn this reward.

Feefo is a Google recognised, third party who collect feedback and service ratings from verified QMS International customers. They run the Trusted Service Awards annually, presenting the best performing companies who have received an average review score greater than 4.0/5.0.

Thanks to the commitment and dedication of our team, QMS has made it onto the Best Companies Ones to Watch list.

Best Companies perform employee surveys on behalf of organisations across the UK, asking questions based around engagement within a business. Best Companies collates the answers and anonymises the information to help protect employee confidentiality - increasing the likelihood of the employees providing honest, valuable feedback. This subsequently helps the organisation to gain a better understanding of the employee experience and improve performance.

2019 sees the third year in a row that QMS has earned the Feefo Gold Trusted Service award. The award is given for providing a high quality service to customers and only the highest rated companies, as voted for by their customers, can earn this reward.

Created by Feefo, the annual Trusted Service Awards is presented to the best performing companies and the coveted gold award is only given to companies with an average score of at least 4.5.

For a second year in a row, QMS has made it onto the Best Companies Ones to Watch list. This has been achieved by maintaining ‘good’ levels of engagement, whilst increasing the BCI (Best Companies Index) score.

Best Companies carry out employee surveys on behalf of organisations such as QMS, asking questions based around staff engagement. Best Companies collates the answers, helping to protect employee confidentiality and increase the likelihood of honest, valuable feedback. By asking for feedback in this way, organisations gain a better understanding of the employee experience and can improve their performance.

QMS launches QMS Connect, an online ISO Management System Platform. 

This cloud-based solution allows clients to implement, manage and stay compliant with ISO Standards from anywhere, 24 hours a day.