About Us

Learn more about Citation ISO Certification

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Supporting businesses on their journey to ISO compliance

So far, we’ve helped our clients put in place over 30,000 management systems.

Our consultants take a practical and pragmatic approach to developing management systems so that they work to your benefit. Over the years, this approach has helped us win numerous service awards.

We are now one of the UK’s leading ISO certification bodies and look forward to working with you.

Citation ISO Certification in numbers

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Our history

Our mission

Back in 1993, our founders pioneered a service that combined ISO consultancy and ISO certification in a single, affordable process.

We believe in a ‘Keep it Simple’ approach which creates clear, straightforward ISO management systems that provide genuine support for businesses.

Since then, we’ve developed our services to help thousands of organisations implement a range of management systems and certifications. We are now one of the UK’s leading ISO certification bodies, having helped our clients put in place over 30,000 management systems.

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Customer testimonials

Citation ISO Certification and the wider Citation Group

We are proud to be part of the Citation Group.

Everything we do is centred around the needs of our customers and working as part of a larger group of businesses allows us to provide them with all the services they need to keep their staff and businesses safe and legally compliant.

More information can be found on the additional services offered by the different businesses that make up the Citation Group on our Additional Services page.


Accreditation and certification

Citation ISO Certification operates two clearly divided departments as part of its operations: a consultancy department and an independent Certification and Auditing department. All relevant activities operate to the ISO 17021 : 2015 standard and Citation ISO is accredited by the ASCB, an Accreditation Body which is respected for its integrity and impartiality throughout the World.

To date ASCB has accredited over 90 Certification Bodies and registered over 3500 Assessors, Auditors and quality related personnel achievements.

To verify the accreditation of Citation ISO Certification (t/a QMS International), please view our certificate of accreditation.

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Interested in a career with us?

Citation ISO Certification currently employs over 100 colleagues who work together towards one shared goal; to deliver a great service that meets the needs of our 8000 customers. A goal that is being achieved according to the average score of 4.9/5.0 (average score for 2020) given by those same customers through Feefo, a third party review site.

After 3 years of appearing on the Best Companies Ones to Watch list, in 2021 we achieved a 1 star rating indicating ‘very good’ levels of staff engagement. This also places us among the top 75 companies in the East of England, as well as the top 30 for Consultancy Companies, a fantastic achievement.

If you are interested in working with a proven engaging employer with a friendly, committed team – please visit the careers page to view our latest job opportunities.


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