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ISO 9001 Certification
Quality Management

ISO 9001 – the world’s most recognised Quality Management System Standard

ISO 9001 has been adopted by over 1 million organisations across the world and is used by businesses like yours to continually monitor, manage and improve the quality of their products and services.

It is a powerful business improvement tool, providing the framework and guidance you need to help you consistently meet your customer’s expectations and regulatory requirements.

QMS has issued over 18,000 ISO 9001 certifications to clients that have achieved management excellence.

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WHAT IS ISO 9001?

ISO 9001 is the International Standard for Quality Management Systems, first published in 1987 by the International Organisation for Standardisation (ISO), it is one of the most commonly used management tools across the world.

It is designed to help organisations ensure that they meet the needs of customers and other stakeholders, by having a framework in place that helps ensure consistent quality in the provision of goods and/or services.

This standard uses a process approach and is based on 7 quality management principles, which include having a strong customer focus, the involvement of top management, and a drive for continual improvement.

Find out more about ISO 9001

THE BENEFITS OF ISO 9001

An ISO 9001 Quality Management System (QMS) will help you streamline your processes, reduce errors, free up valuable management time and improve internal communications. Companies adopting this approach benefit from increased employee morale, improved customer retention and healthier revenues.

In short, through certification to ISO 9001 you demonstrate that your organisation is customer-focused and committed to delivering high quality services.

Here are the top benefits of using the ISO 9001 framework:

  1. Increased efficiency: by following industry best-practice and focusing on quality you can reduce costs.

  2. Increased revenue: through the reputation of ISO 9001 you can win more tenders and contracts, and by being more efficient you will also retain more customers and experience more repeat custom.

  3. Higher levels of customer satisfaction: by understanding your customers’ needs and reducing errors you increase customer confidence in your ability to deliver products and services.

  4. Improved supplier relationships: because the certification ensures best-practice processes are in place which can contribute to more efficient supply chains, certification increases their confidence in your processes.

  5. Improved employee morale: by improving internal communications you ensure everyone works to one agenda.

HOW MUCH DOES ISO 9001 COST?


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THE REQUIREMENTS OF ISO 9001

The ISO 9001 standard uses a structure of ten clauses called Annex SL which covers four key areas:

  1. Management Responsibility – the areas within the QMS that your management team need to focus on, be involved with and be accountable for

  2. Resource Management – how resources such as people, infrastructure and facilities must be assigned to ensure the best possible performance

  3. Product Realisation – details on how your business will operate in order to provide a high quality service or product

  4. Measurement, Analysis and Improvement – how you can determine if your Management System is working as expected, facilitating the continual improvement of your system

Read more about the Requirements of ISO 9001

FREQUENTLY ASKED QUESTIONS

What is ISO 9001:2015?

What does ISO 9001 do for a company?

How long does it take to get ISO 9001 certified?

What is ISO 9001:2008?

How long does ISO 9001 certification last?

HOW CAN QMS HELP YOUR BUSINESS?

The QMS process gets your business certified for success:

EXPERT

Our nationwide team of consultants and auditors has provided certifications to clients ranging from SMEs to blue chip organisations across a broad spectrum of verticals and industries.

AFFORDABLE

Our processes add value at every stage, without taking up unwarranted management time. We commit to providing you with the best possible value for money – including a price promise from the outset, along with the ability to stagger payments at no extra cost.

SIMPLE

We remove the red tape and paperwork for you, making the process as smooth and uncomplicated as possible, and ensuring you get the framework that works for you.

How have businesses benefited from ISO 9001?

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    [The Consultant] was extremely helpful and explained things clearly. Having only just taken over ISO responsibilities I am confident with [his] guidance we will continue to meet the quality standards and beyond.
    Kasie McGettrick, Compliance Administrator, TV Technologies Limited

    An easy start to our transition to ISO 9001.
    Nicola Rose, HR Manager, Fenland Leisure Products Ltd

3 Steps to Certification

With the help of QMS, the certification process can take as little as 45 days to complete

    Gap Analysis

    A QMS Consultant will visit your Organisation to review and document your current processes and procedures, highlighting any areas that do not meet the requirements of the Standard.

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    Implementation

    Now its time to make sure any required process or procedural changes are made, as highlighted in the Review. QMS can provide templates to assist you in doing this.

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    Certification

    An Auditor must now visit your Organisation to check that the documented processed are being followed and that the necessary changes have been made. Once they are satisfied, you will be rewarded with your certification.

    3 Step Certification

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Once you have achieved certification the certification cycle will commence. This is made up of surveillance and re-certification audits, one of which must take place each year, around the anniversary of your certification. These visits confirm your continued compliance with the Standard and verify the validity of your certification.

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YOUR ALL-IN-ONE MANAGEMENT SYSTEM SOLUTION

QMS Connect delivers all the tools you need to achieve and maintain ISO compliance.

With simple navigation, real-time reporting and the ability to modify and update content on the go, QMS Connect keeps you in control. Accessible online via your computer, tablet or smartphone 24 hours a day, QMS Connect helps you manage your ISO Management System in real-time.

QMS Connect helps engage your teams, so that you can capture data that will drive business decisions – increasing repeat business, reducing customer complaints and ultimately saving you both time and money.

Find out more about QMS Connect

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ISO 9001 RESOURCES

    Guide to implementing ISO 9001

    Understand the principles of ISO 9001 and how they impact your business

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    Standard Overview: ISO 9001

    Overview of the ISO 9001 Quality Management System Standard

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    Upgrading to ISO 9001:2015

    Transitioning your Management System from ISO 9001:2008 to ISO 9001:2015

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    Guide to ISO certification

    Why you should choose QMS to assist your business with ISO certification

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    Checklist for ISO 9001:2015 implementation

    Understand what ISO 9001:2015 requires from your business

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    Beginner's Guide to ISO 9001

    Quality Management System requirements explained for every day users

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    Top 10 Non-conformities for ISO 9001

    Areas to focus on in order to prevent non-conformities

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    Case Study: Mode Print Services

    A real life case study of a company that obtained both ISO 9001 & ISO 14001 certification

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    QMS International Company Profile

    Find out about QMS, our achievements and some of our clients

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LATEST ISO 9001 NEWS

At QMS we are constantly updating our approach and process to meet the latest changes in how ISO 9001 works.
  

    Understanding the needs and expectations of interested parties for ISO 9001:2015

    To fulfil the requirements of clause 4 of your ISO, you must understand the needs and expectations of your interested parties. But who are your interested parties, and how do you manage their expectations

    Read

    Meet ACS Requirements with ISO 9001/BS 10800

    Create a tailored quality management system that also follows the recommendations of the new BS 10800 to help your security business meet the criteria of the Approved Contractor Scheme of the Security Industry Authority.

    Read

    How can ISO 9001 help sole traders?

    ISO 9001 is an internationally recognised Standard for quality, but this doesn’t mean that it is only designed for large companies. Read on to find out how micro businesses and sole traders can also benefit from its processes.

    Read

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