ISO 9001 has been adopted by over 1 million organisations across the world and is used by businesses like yours to continually monitor, manage and improve the quality of their products and services.
The ISO 9001 Standard is a powerful business improvement tool, providing the framework and guidance you need to help you consistently meet your customer’s expectations and regulatory requirements.
QMS has issued over 18,000 ISO 9001 certifications to clients that have achieved management excellence.
ISO 9001 is the International Standard for Quality Management Systems, first published in 1987 by the International Organisation for Standardisation (ISO), it is one of the most commonly used management tools across the world.
ISO 9001 is designed to help organisations ensure that they meet the needs of customers and other stakeholders, by having a framework in place that helps ensure consistent quality in the provision of goods and/or services.
This standard uses a process approach and is based on 7 quality management principles, which include having a strong customer focus, the involvement of top management, and a drive for continual improvement.
An ISO 9001 Quality Management System (QMS) will help you streamline your processes, reduce errors, free up valuable management time and improve internal communications. Companies adopting this approach benefit from increased employee morale, improved customer retention and healthier revenues.
In short, through certification to ISO 9001 you demonstrate that your organisation is customer-focused and committed to delivering high quality services.
Here are the top benefits of using the ISO 9001 framework:
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The ISO 9001 standard uses a structure of ten clauses called Annex SL which covers four key areas:
The 2008 version of ISO 9001 introduced clarifications to the existing requirements of ISO 9001:2000 and introduced some changes intended to improve consistency with ISO 14001:2004. There were no new requirements.
ISO 9001:2008 has since been revised and replaced by ISO 9001:2015.
ISO 9001:2015 is the most recent revision of the ISO 9001 Quality Management Standard, replacing ISO 9001:2008 as of September 2018.
The 2015 version of the ISO 9001 standard aims to bring a number of benefits that the 2008 version of the standard either briefly touched on or did not previously offer:
In accordance with ISO 17021, accredited certification bodies are required to issue certified organisations with certificates that are reflective of a 3-year certification cycle.
Certifications can be issued for longer than this period providing the requisite external audits are performed and the certification cycle followed. QMS typically issues certificates over the period of a ten year contract.
From your first consultation with our ISO specialists through to certification, the process can take as little as 45 days. However, this does depend on the size and complexity of your business.
Remember, we can normally save you time and money by drafting the Documented Management System Manual for you. This can also help your business gain certification faster.
For more details on what it takes to gain an ISO 9001 Certification, please download our ISO 9001 checklist to see what information you will need to provide to meet the ISO 9001 requirements.
The QMS process gets your business certified for success:
Our nationwide team of consultants and auditors has provided certifications to clients ranging from SMEs to blue chip organisations across a broad spectrum of verticals and industries.
Our processes add value at every stage, without taking up unwarranted management time. We commit to providing you with the best possible value for money – including a price promise from the outset, along with the ability to stagger payments at no extra cost.
We remove the red tape and paperwork for you, making the process as smooth and uncomplicated as possible, and ensuring you get the framework that works for you.
Great service as always
We had our external audit today with [the Consultant] for ISO 9001 and OHSAS 18001 - [he] was very helpful as always, and we look forward to seeing him again soon...Originally posted on
29th August
ISO 9001
Efficient service and pragmatic approach to ISO standards
Efficient service with straightforward advice and guidance for future audits. [The Consultant] in particular understood the impact/relevance of ISO 9001 and 14001 on our business and took a pragmatic approach to the renewal and audit.Originally posted on
28th March
ISO 9001
Our expert consultants will ensure the route to ISO 9001 certification is as straightforward as possible for you, taking as little as 45 days to complete. This includes helping you make any necessary improvements to existing business processes and writing the Documented Management System for you.
Once you have achieved certification the certification cycle will commence. This is made up of surveillance and re-certification audits, one of which must take place each year, around the anniversary of your certification. These visits confirm your continued compliance with the Standard and verify the validity of your certification.
QMS Connect delivers all the tools you need to achieve and maintain ISO compliance.
With simple navigation, real-time reporting and the ability to modify and update content on the go, QMS Connect keeps you in control. Accessible online via your computer, tablet or smartphone 24 hours a day, QMS Connect helps you manage your ISO Management System in real-time.
QMS Connect helps engage your teams, so that you can capture data that will drive business decisions – increasing repeat business, reducing customer complaints and ultimately saving you both time and money.
Published 11/2018
ISO 9001 downloads
Published 11/2018
ISO 9001 downloads
Transitioning your Management System from ISO 9001:2008 to ISO 9001:2015
Published 11/2018
ISO 9001 downloads
Why you should choose QMS to assist your business with ISO certification
Published 12/2018
General downloads
Published 01/2019
ISO 9001 downloads
Published 01/2019
ISO 9001 downloads
Published 01/2019
ISO 9001 downloads
A real life case study of a company that obtained both ISO 9001 & ISO 14001 certification
Published 01/2019
ISO 9001 downloads
Find out about QMS, our achievements and some of our clients
Published 02/2019
General downloads
At QMS we are constantly updating our approach and process to meet the latest changes in how ISO 9001 works.
Mon, June 03 2019
Empowered and engaged employees bring many benefits to an organisation. Find out how you can get your employees on side and bring these benefits to your business.
Mon, March 25 2019
Find out about the differences between an ISO 9001 certified Management System and other available Quality Management Systems.
Mon, March 04 2019
While often viewed as a tool for larger companies, ISO 9001 certification actually has equal power to boost the performance of start-up ventures. Here’s how:
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