Pave the way back to business with ISO 9001

As lockdown loosens, businesses are preparing to get back to business. But what steps need to be taken?

Construction firm LS Build, an ISO 9001 certified business, relied on their management system to help them get ahead of the curve. Find out how here.

With an ISO 9001 management system in place you will be better equipped to:


  • Understand the context of the business in the local and global post-pandemic environment
  • Understand the needs and expectations of your customers, their concerns, and how your business can help address them
  • Ensure effective communication with customers so that they are aware of your business’s position and plans to minimise disruption of product/service supply
  • Understand how your organisation can benefit from advice and guidance provided by trade associations in your sector
  • Gather lessons learnt to adapt arrangements for the future 
  • Identify improvements to current processes and potential cost-saving opportunities, e.g. flexible working/working from home, use of online training, virtual meetings to minimise non-essential travel, etc.
  • Identify training opportunities for employees working in critical areas to ensure that others have the skills to cover them, if necessary 
  • Understand the implications of the pandemic and the threat it poses to develop robust crisis management plans to ensure business continuity and to mitigate disruption in the future

If you are in a position where some or all your team are still working from home and you would like to get the most out of the ISO 9001 management system, we strongly recommend taking advantage of the digital management systems delivered through our secure platform, QMS Connect

Right now, existing customers of QMS can get an account set up on QMS Connect for free*. To find out more, please call 01603 630345 or email connectup@qmsuk.com.

Alternatively, to find out more about ISO 9001 and how QMS can help support your business, please email sales@qmsuk.com or call 0333 344 3646

*Annual fees apply


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