Citation ISO Certification
Editorial Policy

Welcome to the Citation ISO Certification Editorial Policy page. This page sets out the standards, processes, and principles that guide our editorial content. We’re committed to publishing content that is accurate, trustworthy, and relevant to the industries and organisations we serve. Below, you’ll find an outline of our editorial guidelines. 

 

Purpose of our content

We create and publish content to: 

• Educate businesses on ISO certification, Standards, and compliance. 

• Support organisations on their journey toward certification and continual improvement. 

• Share updates and insights on regulatory changes, industry developments, and certification trends. 

• Promote understanding of management systems and best practices. 

All content is written with a focus on clarity, relevance, and practical value. 

 

Our commitment to content quality

At Citation ISO Certification, we pride ourselves on delivering information and resources that are: 

• Accurate: We ensure facts are verified using reliable and reputable sources (e.g. ISO.org, BSI, UK Government, IAF). 

• Clear: Our content is easy to understand and free from jargon wherever possible. We use plain English to explain complex ISO or compliance topics. Content is structured with clear headings, bullet points, and summaries to aid readability. 

• Relevant: Every piece of content is tailored to meet the needs of our audience, whether that’s a business owner seeking ISO certification guidance or an industry professional. 

• Expert-led: Content is created or reviewed by professionals with expertise in ISO Standards, certification processes, and sector-specific regulations. Where relevant, content is authored or approved by our internal consultants, auditors, or technical experts. 

• Authoritative: Articles and guides are linked to appropriate primary sources and industry-recognised bodies. Where quotes or references are used, we attribute them transparently and accurately. 

• Unbiased: All editorial decisions are made independently and reflect our expertise and values as a certification provider. 

 

Content development process

1. Research and sourcing

Our team adheres to strict sourcing standards, relying on: 

• Authoritative publications 

• Regulatory bodies 

• Industry experts 

• Academic institutions 

We prioritise primary sources over secondary ones to ensure the information is credible and up to date.  

 

2. Writing and crafting content

All editorial content is created by our internal content team or subject matter experts (SME). Each piece is designed to inform and engage a wide audience — from ISO newcomers to experienced professionals.  

Every article is: 

• Written with clarity, accessibility, and relevance in mind 

• Technically reviewed by a qualified consultant or auditor 

• Proofread and edited for grammar, structure, and adherence to house style 

 

3. Fact-checking and accuracy

Every statement of fact is double-checked by our content team to ensure coverage is: 

• Thorough 

• Up to date 

• Statistically sound, with appropriate sources cited for all data points and figures. 

If you spot an error in our content, we encourage you to report it to [email protected]. Corrections are reviewed promptly and updated as needed. 

 

4. Review and updates

We regularly review and update our content to reflect: 

• Changes in ISO Standards (e.g. new or revised versions) 

• Evolving industry guidance or best practice 

• Regulatory changes or compliance updates 

 Each article is timestamped to indicate when it was last revised or updated for transparency. 

 

Editorial independence

We distinguish editorial content from any sponsored material to maintain transparency and impartiality. Here’s how we do this: 

• Articles created independently by our editorial team will never be influenced by advertisers. 

• Sponsored content, when present, is clearly labelled to distinguish it from editorial content. 

Our writers, editors, and contributors are required to disclose any relationships, conflicts of interest, or gifts received that could influence the impartiality of our content. 

 

Corrections policy

If errors occur, we act quickly to: 

• Address and fix factual inaccuracies 

• Clearly label all corrections made, along with a timestamp. 

For modifications made for simplicity or clarifications (e.g., improving readability), updates won’t include an editor’s note unless significant. 

 

Originality and copyright compliance

All articles are produced to be original, respecting intellectual property laws and avoiding plagiarism. We take the originality of our work seriously and investigate any claims or concerns raised regarding possible infringement.  

Where appropriate, content is cited and referenced according to standard practices. Attribution is an essential part of maintaining transparency and respecting content ownership. 

 

Community engagement

We view feedback as an essential tool for growth. Readers are encouraged to share their suggestions by contacting us at [email protected].  

 

Partnering for better content

To better serve our audience, we collaborate with reputable organisations and industry experts who share our mission of advancing ISO certification best practices. All partnerships and sponsorships are disclosed openly. 

 

SEO and ethical content practices

We optimise content for search engines to improve discoverability, but not at the expense of accuracy or user experience.  

We avoid: 

• Keyword stuffing 

• Misleading headlines 

• Clickbait or sensationalist language 

• Thin or duplicate content 

 

Responsible use of artificial Intelligence (AI)

We do not use AI-generated content without human oversight and expert review. 

 

Contact us

If you have any questions about our editorial policies or wish to report an issue, please reach out at [email protected]. Your engagement helps us stay true to our mission of providing reliable and relevant content.  

We hope this Editorial Policy gives you better insight into how dedicated we’re to delivering the highest-quality guidance and resources. Thank you for trusting Citation ISO Certification as your go-to source for ISO expertise.