Browse our vacancies

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Everything we do is focused around our customers’ needs. That is why it is important to us that our people are passionate about helping businesses to improve, and believe in delivering an exceptional customer service.

As a Best Companies 1 Star Accredited company, we like to employ brilliant people who are experts at what they do and enjoy themselves while they are doing it. Whether you are interested in becoming one of our expert consultants, putting your years of business experience into action to help other businesses, or want to join our pro-active team in the office, please do get in touch or check our list of vacancies below.


Please note: While we endeavour to respond to all applications, if you have not heard back from us within 3 weeks of applying, your application has not been successful on this occasion. Applicant details will be kept on file for 12 months.


Customer Operations 1st line Lead

We have an exciting new opportunity to join a brand new team – Customer Operations!

The primary function of this role is to lead the day to day running of 1st Line Support and ensure the customer service we offer to new and existing customers is a consistently high standard by championing the customer on behalf of QMS and working cross functionally with internal stakeholders to ensure that the relevant teams deliver a quality customer response within internal SLAs (in respect of 2nd line customer transfers).

If you are Previous experience of managing a team and delivering to targets; with a background in customer service, support or retention – this could be the role for you and we’d love to hear from you.

Contract: Full-time, Permanent

Location: Norwich

Customer Retention Advisor

As a Customer Retention Advisor you will play a key role in renewing client contracts and retaining customers. If you’re motivated, resilient and have excellent influencing and negotiation skills and want to earn a heap in bonuses, you could be just who we’re looking for.

Contract: Full-time, Permanent

Location: Norwich

Consultants - Various Areas

Do you have experience conducting audits, ideally externally? If you live in the Oxford, St Albans, Liverpool & Wolverhampton areas and would be willing to travel to clients within your region and work to defined submission deadlines – we’d love to hear from you!

QMS currently employs over 65 consultants around the UK, all of whom provide professional consultancy services to Organisations looking to achieve ISO Certification.

Through our network of Consultants, we have implemented over 20,000 management systems into Organisations of all sizes, using our unique approach and industry leading IT solutions.

Contract: Full-time, Permanent

Location: Oxford, St Albans, Liverpool & Wolverhampton


We’re always looking for talented individuals to join our team. If you believe this is you please send us your curriculum vitae (CV), even if we are not currently advertising a suitable role.

To become part of our team, please email your CV to


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