ISO is the name given to International Organisation for Standardisation who aim to create consistency in the way businesses operate. They believe that consistency facilitates businesses to provide the best quality services and products to their customers.
The ISO are a non-governmental federation with representatives from 164 national Standard bodies across the world. They meet at the ISO headquarters in Geneva once a year to develop consensus-based industrial Standards which aim to help businesses introduce effective Management Systems.
Read more about ISO and ISO Standards in our guide: "Everything you need to know about ISO Management Systems".