Instructions to your bank or building society to pay by Direct Debit

Direct Debit Mandate

    • Account Holder 1 First name
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    • Account Holder 1 Lastname
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    • Account Holder 1 Email
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    • Account Number
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    • Sort code
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    • Bank/Building Society Address
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      Please Select An Option

    • Optional Reference
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      More than one person is required to authorise Direct Debits

    • Account Holder 2 Firstname
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    • Account Holder 2 Lastname
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    • Account Holder 2 Email
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The Direct Debit Guarantee

  • This Guarantee offered by all banks and building societies that accept instructions to pay Direct Debits
  • If there are any changes to the amount, date or frequency of your Direct Debit Citation Limited will notify you 10 working days in advance of your account being debited or as otherwise agreed. If you request Citation Limited to collect a payment, confirmation of the amount and date will be given to you at the time of the request.
  • If an error is made in the payment of your Direct Debit, by Citation Limited or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society.
  • If you receive a refund you are not entitled to, you must pay it back when Citation Limited asks you to.
  • You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify us.
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