BS 8522

Furniture Removal Activities

Make your furniture removal activities more efficient, save money and build your brand’s reputation.

If you run a commercial moving business, you’ll know how important efficient procedures are to completing furniture removal activities safely and successfully.

What is BS 8522? 

BS 8522 is a British standard that helps your business implement a management system for your furniture removal activities.

The BS 8522 framework specifies everything you need to monitor and control when providing furniture removal services.

A BS 8522 certified management system will also help you define the scope of your services, gather the necessary information from your customers and prepare accurate quotes.

The Benefits of BS 8522

By complying with this industry-recognised benchmark, you will enhance your reputation and open up new business opportunities. Many private and public sector tenders for commercial removal services already require providers to have this standard. Gaining BS 8522 will enable you to pitch for this sort of work, while giving your existing customers added peace of mind.

Here are some benefits of using the BS 8522 framework: 

  1. Initial contact procedures
  2. Preliminary information requirements
  3. Furniture removal service specifications
  4. Contractual and statutory documents
  5. Furniture removal service provision
  6. Employee competences and training
  7. After sales service, such as handling customer feedback
  8. Quality control across your service, from start to finish.

How much does BS 8522 cost?

The cost of implementation depends on several factors. These include your business sector, your annual turnover, and the number of employees you have. We will also need to know if you require any special industry accreditation (such as from the ASCB or UKAS).

However, QMS is committed to providing you with a cost-effective route to implementing the BS 8522 Standard.

That’s why we focus on making implementation simple and straightforward. By spending less time creating complex document trails and more time building a system that works for your business, we can save you money.

To find out how affordable BS 8522 implementation really is, just use our Fee Calculator and we’ll email you a bespoke quote immediately.

Please note: BS 8522 is only available with a full implementation of ISO 9001

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By submitting this form, you are agreeing for QMS to retain the information provided and to contact you about this quotation. Learn more

The Requirements of BS 8522

The BS 8522 standard uses a structure of 8 clauses which, roughly grouped together, cover four key areas:

  1. Initial contact - the processes your business must follow to get your customer's details in order to carry out your services according to their wishes and your requirements
  2. Provision of service - how you document the requested work including such things as job sheets that describe the property being moved, the vehicles being used and the time schedule for delivery
  3. Monitoring - gathering feedback from your customers to determine if your service is both meeting their requirements and your own, facilitating the continual improvement of your system
  4. Quality - the implementation of a quality management system, such as one certified to ISO 9001

Frequently Asked Questions

What is BS 8522:2009?

Find out more

How can QMS help your Business?

The QMS process gets your business certified for success:


Our nationwide team of consultants and auditors has provided certifications to clients ranging from SMEs to blue chip organisations across a broad spectrum of verticals and industries.


Our processes add value at every stage, without taking up unwarranted management time. We commit to providing you with the best possible value for money – including a price promise from the outset, along with the ability to stagger payments at no extra cost.


We remove the red tape and paperwork for you, making the process as smooth and uncomplicated as possible, and ensuring you get the framework that works for you.

A smiling QMS Certification Development Consultant takes a call on his headset

How have businesses benefited from BS 8522?

Client Testimonials of QMS and the ISO Certification Process

    Advice was very clear and easy to understand, with our meetings being structured to suit the business workload, compliments to [the Consultant].
    Mick Walker, Contracts Manager. AA Construction Utilities Ltd

    Originally posted on

    General review

    We had our compliance audit recently carried out by [the Consultant], who was most helpful & professional. All communication from QMS leading up to the audit was clear with speedy responses
    James Streets, Operations Manager. Integrated Fire and Security Solutions Ltd

    Originally posted on

    General review

BS 8522 Certification Process

Our expert consultants will make the process of implementing BS 8522 as straightforward as possible for you. This includes helping your business make any necessary improvements to its processes.

Our implementation process ensures you get the help you need at every step. We can even create your Furniture Removal Activities Management System documentation for you, saving you time and money.

Once you have implemented the Management System you will need to pass an audit each year. This is to ensure your business continues to benefit from implementing the BS 8522 framework.

Your all-in-one Management System Solution

QMS Connect delivers all the tools you need to achieve and maintain ISO compliance.

With simple navigation, real-time reporting and the ability to modify and update content on the go, QMS Connect keeps you in control. Accessible online via your computer, tablet or smartphone 24 hours a day, QMS Connect helps you manage your ISO Management System in real-time.

QMS Connect helps engage your teams, so that you can capture data that will drive business decisions – increasing repeat business, reducing customer complaints and ultimately saving you both time and money.

A screenshot of the QMS Connect system on various platforms from desktop to mobile

BS 8522 Resources

    Guide to ISO certification

    Why you should choose QMS to assist your business with ISO certification

    General downloads

    QMS International Company Profile

    Find out about QMS, our achievements and some of our clients

    General downloads

Latest BS 8522 news

At QMS we are constantly updating our approach and process to meet the latest changes in how BS 8522 works.

    Risky business: why an out-of-date management system is a risk

    Don’t let your standards slip with an out of date management system – upgrading is easier than you think.


    How do you manage your management review?

    Make your next management review one to remember with these top tips on how to keep them engaging.


    Context of the Organisation Explained

    An in-depth look at Clause 4 of the Annex SL structured ISO Standards, Context of the Organisation.



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