BS 8522 Certification
Furniture Removal Activities

Make your furniture removal activities more efficient, save money and build your brand’s reputation.

If you run a commercial moving business, you’ll know how important efficient procedures are to completing furniture removal activities safely and successfully.

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WHAT IS BS 8522?

BS 8522 is a British Standard that helps your business implement a management system for your furniture removal activities. Its framework specifies everything you need to monitor and control when providing furniture removal services.

A BS 8522 certified management system will also help you define the scope of your services, gather the necessary information from your customers and prepare accurate quotes.

With a strong emphasis on quality and customer satisfaction, BS 8522 is designed to complement ISO 9001, the international Standard for quality management. As a result, BS 8522 will need to be incorporated into an existing ISO 9001 management system or implemented alongside it. This will give your business a robust set of processes designed to control quality with additional tailoring to fit the furniture removal sector.

THE BENEFITS OF BS 8522

By complying with this industry-recognised benchmark, you will enhance your reputation and open up new business opportunities. Many private and public sector tenders for commercial removal services already require providers to have this standard. Gaining BS 8522 will enable you to pitch for this sort of work, while giving your existing customers added peace of mind.

Here are the top benefits of using the BS 8522 framework:

  1. Initial contact procedures

  2. Preliminary information requirements

  3. Furniture removal service specifications

  4. Contractual and statutory documents

  5. Furniture removal service provision

  6. Employee competences and training

  7. After sales service, such as handling customer feedback

  8. Quality control across your service, from start to finish

HOW MUCH DOES BS 8522 COST?

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THE REQUIREMENTS OF BS 8522

The BS 8522 standard uses a structure of 8 clauses which, roughly grouped together, cover four key areas:

  1. Initial contact – the processes your business must follow to get your customer’s details in order to carry out your services according to their wishes and your requirements

  2. Provision of service – how you document the requested work including such things as job sheets that describe the property being moved, the vehicles being used and the time schedule for delivery

  3. Monitoring – gathering feedback from your customers to determine if your service is both meeting their requirements and your own, facilitating the continual improvement of your system

  4. Quality – the implementation of a quality management system, such as one certified to ISO 9001

FREQUENTLY ASKED QUESTIONS

What is BS 8522:2009?

How can QMS help your Business?

The QMS process gets your business certified for success:

Expert

Our nationwide team of consultants and auditors has provided certifications to clients ranging from SMEs to blue chip organisations across a broad spectrum of verticals and industries.

Affordable

Our processes add value at every stage, without taking up unwarranted management time. We commit to providing you with the best possible value for money – including a price promise from the outset, along with the ability to stagger payments at no extra cost.

Simple

We remove the red tape and paperwork for you, making the process as smooth and uncomplicated as possible, and ensuring you get the framework that works for you.

How have businesses benefited from BS 8522?

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3 Steps to Certification

With the help of QMS, the certification process can take as little as 45 days to complete

    Gap Analysis

    A QMS Consultant will visit your Organisation to review and document your current processes and procedures, highlighting any areas that do not meet the requirements of the Standard.

    3 Step Certification

    Implementation

    Now its time to make sure any required process or procedural changes are made, as highlighted in the Review. QMS can provide templates to assist you in doing this.

    3 Step Certification

    Certification

    An Auditor must now visit your Organisation to check that the documented processed are being followed and that the necessary changes have been made. Once they are satisfied, you will be rewarded with your certification.

    3 Step Certification



Once you have achieved certification the certification cycle will commence. This is made up of surveillance and re-certification audits, one of which must take place each year, around the anniversary of your certification. These visits confirm your continued compliance with the Standard and verify the validity of your certification.

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YOUR ALL-IN-ONE MANAGEMENT SYSTEM SOLUTION

QMS Connect delivers all the tools you need to achieve and maintain ISO compliance.

With simple navigation, real-time reporting and the ability to modify and update content on the go, QMS Connect keeps you in control. Accessible online via your computer, tablet or smartphone 24 hours a day, QMS Connect helps you manage your ISO Management System in real-time.

QMS Connect helps engage your teams, so that you can capture data that will drive business decisions – increasing repeat business, reducing customer complaints and ultimately saving you both time and money.

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BS 8522 RESOURCES

    Guide to ISO certification

    Why you should choose QMS to assist your business with ISO certification

    QMS International Company Profile

    Find out about QMS, our achievements and some of our clients

LATEST BS 8522 NEWS

At QMS we are constantly updating our approach and process to meet the latest changes in how BS 8522 works.
  

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