Business Continuity Solution

A 360-degree solution for business preparation, continuity and recovery in the event of a disruption

Disruption can happen at any time, but whether it’s caused by a natural disaster, a power cut or a failed supplier, the right business continuity plan can prepare your business for the worst and ensure a confident recovery.

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Designed to make businesses more resilient, this solution equips you with the tools you need to tackle a crisis with minimal disruption. It’s not an ISO but a bespoke service that provides access to the in-depth experience of our consultants.

    Our experts will get to grips with your business during a two-day consultation, learning its key functions and essential processes. Using this information, they will evaluate the gaps in your disaster planning and put the critical information into a Gap Analysis Report.

    To make access easy and secure, we’ll upload your report to our digital cloud platform, QMS Connect. Using the platform, you can access and download your documents at a time and place that suits you, set tasks for your colleagues or get in touch with our experts.

  3. PLAN
    To help you fill the gaps, our experts will create a Business Impact Assessment. This evaluates the outcomes of disruption, such as lost sales, customer dissatisfaction or contractual penalties. You can then use this information to prepare your business’ response and improve your recovery.

    With the knowledge gained from your Gap Analysis Report, Business Impact Assessment and the guidance of our experts, you can draw up a robust business continuity plan. This will include all the procedures your business needs to keep it up and running, no matter what happens.

    To keep your new procedures watertight, additional documentation will also be given to you as part of the package, which includes Key Supplier Lists, Threat and Risk Assessment Matrices and Recovery Locations.


Providing your business with robust disaster protocols can give you significant advantages in the face of a crisis:

  • Keep key functions of your business going during and after a disruption
  • Recover confidently and quickly after a crisis
  • Ensure early, decisive action from key personnel
  • Mitigate financial losses
  • Build customer trust and your reputation
  • Keep your staff safe and healthy in the event of an emergency
  • Ensure compliance with legislation and regulations
  • Gain a competitive advantage over other businesses
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Your business and the risks it faces can change over time. If you’d like to stay on top of them, you can opt for an annual visit from one of our expert consultants.

During the visit our consultant will review all of your continuity plans and update them so that you have the frameworks in place to cope with a crisis.

They will also help you to test them using scenarios specific to your business. This means that you can be confident about your business’ ability to cope and make the right decisions at the right time. Communication is also key, so our expert will check that your communication plans are watertight and that key personnel know their responsibilities.


The cost of each bespoke Business Continuity Solution is based on whether you opt for a one-off session with our experts or an additional annual review.

A one-off session starts at £799 per day, with most businesses requiring a two-day consultation.

If you would also like to receive an annual review of your plans and communications, this will cost another £799 per day. Reviews are usually carried out over just one day.

To receive more guidance on the costs, email or give us a call on 0333 344 3646.

    By submitting this form, you are agreeing for QMS to retain the information provided and to contact you about this query. Learn more.


    At QMS we are constantly updating our approach and process to meet the latest changes in relation to business continuity.

      How well did businesses adapt to the pandemic?

      What did businesses do when the pandemic spread in 2020? How well did they cope, and how did staff deal with the changes? To find out, we went and asked them.


      Case study: How Copart UK improved its continuity planning

      Copart UK wanted to enhance their services and provide reassurance to clients in the wake of the COVID-19 pandemic. Read on to find out how QMS’ Business Continuity Solution helped them to develop a robust plan and set them on the course for ISO 22301.


      Back to Work Report

      To find out how business adapted to the first national lockdown and how they recovered afterwards, we’ve created an in-depth report based on the results of our survey of SMEs.



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