ISO 9001 has been adopted by over 1 million organisations across the world and is used by businesses like yours to continually monitor, manage and improve the quality of their products and services.
It is a powerful business improvement tool, providing the framework and guidance you need to help you consistently meet your customer’s expectations and regulatory requirements.
QMS has issued over 18,000 ISO 9001 certifications to clients that have achieved management excellence.
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ISO 9001 is the International Standard for Quality Management Systems, first published in 1987 by the International Organisation for Standardisation (ISO), it is one of the most commonly used management tools across the world.
It is designed to help organisations ensure that they meet the needs of customers and other stakeholders, by having a framework in place that helps ensure consistent quality in the provision of goods and/or services.
This standard uses a process approach and is based on 7 quality management principles, which include having a strong customer focus, the involvement of top management, and a drive for continual improvement.
An ISO 9001 Quality Management System (QMS) will help you streamline your processes, reduce errors, free up valuable management time and improve internal communications. Companies adopting this approach benefit from increased employee morale, improved customer retention and healthier revenues.
In short, through certification to ISO 9001 you demonstrate that your organisation is customer-focused and committed to delivering high quality services.
Here are the top benefits of using the ISO 9001 framework:
Increased efficiency: by following industry best-practice and focusing on quality you can reduce costs.
Increased revenue: through the reputation of ISO 9001 you can win more tenders and contracts, and by being more efficient you will also retain more customers and experience more repeat custom.
Higher levels of customer satisfaction: by understanding your customers’ needs and reducing errors you increase customer confidence in your ability to deliver products and services.
Improved supplier relationships: because the certification ensures best-practice processes are in place which can contribute to more efficient supply chains, certification increases their confidence in your processes.
Improved employee morale: by improving internal communications you ensure everyone works to one agenda.
Prices will vary based on the size and complexity of your business.
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Please note that the fees quoted are based on one office, in one location, in the UK mainland.
The ISO 9001 standard uses a structure of ten clauses called Annex SL which covers four key areas:
Management Responsibility – the areas within the QMS that your management team need to focus on, be involved with and be accountable for
Resource Management – how resources such as people, infrastructure and facilities must be assigned to ensure the best possible performance
Product Realisation – details on how your business will operate in order to provide a high quality service or product
Measurement, Analysis and Improvement – how you can determine if your Management System is working as expected, facilitating the continual improvement of your system
The QMS process gets your business certified for success:
Our nationwide team of consultants and auditors has provided certifications to clients ranging from SMEs to blue chip organisations across a broad spectrum of verticals and industries.
Our processes add value at every stage, without taking up unwarranted management time. We commit to providing you with the best possible value for money – including a price promise from the outset, along with the ability to stagger payments at no extra cost.
We remove the red tape and paperwork for you, making the process as smooth and uncomplicated as possible, and ensuring you get the framework that works for you.
Our Auditor was very accommodating agreeing to move the appointment forward by a couple of hours, as were the office staff.[He] was very helpful during the audit, offering advice and help throughout.Our audit report was thorough and very fair, and [he] was very complimentary which was great to hear following our upgrade to ISO 9001:2015.We’ve been extremely happy with QMS and [the Auditor]'s help and guidance ever since we initiated the ISO 9001 process.
QMS have been tasked with assisting Synergize attaining the ISO 14001 & ISO 45001 after successful award of ISO 9001. Communication and delivery has exceeded our expectations by far. We would obviously and without doubt recommend QMS to others.
With our help, the certification process can take as little as 45 days to complete
We'll spend some time with you carrying out a gap analysis to see how your current processes and procedures match up to the requirements of the ISO Standard. And we’ll collect details of the areas that already do so we can create your bespoke management system for you in our smart online hub, Atlas.
Now it's time to make any changes. With handy reminders to help you keep on track of tasks and editable templates at your fingertips, you can make sure all the records you need are in place to achieve certification.
An ISO auditor will check you've addressed any gaps correctly and that you’re following the documented processes. Once everything is in place, you’ll be recommended for certification. Your new certificate and certification marks will be ready to download from Atlas.
Formerly known as QMS Connect, Atlas ISO delivers all the tools you need to achieve and maintain ISO compliance.
With simple navigation, real-time reporting and the ability to modify and update content on the go, Atlas keeps you in control. Accessible online via your computer, tablet or smartphone 24 hours a day, Atlas ISO helps you manage your ISO Management System in real-time.
Atlas helps engage your teams, so that you can capture data that will drive business decisions – increasing repeat business, reducing customer complaints and ultimately saving you both time and money.
Understand the principles of ISO 9001 and how they impact your business
Overview of the ISO 9001 Quality Management System Standard
Transitioning your Management System from ISO 9001:2008 to ISO 9001:2015
Why you should choose QMS to assist your business with ISO certification
Understand what ISO 9001:2015 requires from your business
Quality Management System requirements explained for every day users
Areas to focus on in order to prevent non-conformities
A real life case study of a company that obtained both ISO 9001 & ISO 14001 certification
Find out about QMS, our achievements and some of our clients
At Citation ISO Certification we are constantly updating our approach and process to meet the latest changes in how ISO 9001 works.
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