The ISO Certification Process

Stage 1: Documentation

A QMS consultant will visit your organisation to inspect your existing processes and procedures and help you understand where you are in relation to where the ISO Standard requires you to be. They will use their findings to produce a report which details any changes that need to be made in order to achieve Certification.

During their time with you they will also produce a Documented Management System which defines your documented information or, if you prefer, we can provide a template for you to write this yourself.

Stage 2: Implementation

Now it is time to make those changes (if applicable). Once the gap analysis is complete we will issue you with a copy of the report, confirming everything that was discussed. You will need to ensure that all of the highlighted non-conformities have been addressed before arranging the next visit.

We can provide templates and tutorial videos to help you make any necessary changes, as well as unlimited telephone support from 9.00am-5.00pm, Monday to Friday.

Stage 3: Certification

To gain certification, an accredited auditor will visit your organisation to check that all of the required processes and procedures are in place – and, more importantly, are being followed correctly. If any non-conformities were identified during the gap-analysis, the auditor will need to see evidence that these have been addressed.

Providing everything is in place you will shortly receive your ISO Certification. Congratulations!

Ongoing Verification

To maintain the validity of your certification, your documented processes and procedures must be checked on an annual basis. External audits will therefore be carried out by QMS around the anniversary of your certification date, to check this and verify your continued compliance with the ISO Standard.