Our Webinars

    

Browse our upcoming and on-demand webinars, all of which have been designed to help you through the process of ISO certification.

Upcoming webinars

March 22 2024

Internal Audits

Looking for some guidance on how to run an effective, efficient and useful internal audit for your business? This webinar is for you! Whether you’re a seasoned auditor or just starting, we’ll make sure you leave with all the knowledge and tools you need to enhance your audit skills and make your next internal audit a real success!

Join us for an engaging session where we explore every part of internal audits, from kickstarting your audit schedule to assembling the perfect audit team.

On-demand webinars

February 15 2024

Tendering – how to win more business with ISOs

Are you ready to level-up your business strategies and accelerate growth this 2024? With ISO Standards, not only can you demonstrate excellence, but can also support with acquiring commercial work!

Watch our on demand webinar to discover how ISO Standards can help you stand out against competitors and give your business the edge it needs when tendering for UK government and MOD contract bids.

January 25 2024

Mental Health: Setting the Standard with ISO 45003

Want to find out more about the world’s first Standard tackling mental health in the workplace? ISO 45003 is the first International Standard designed to protect psychological health and wellbeing in the workplace.

Tune in to our on demand webinar and discover all the benefits ISO 45003 can bring to your business, from keeping your employees happy and safe to reducing absences and saving you money!

September 27 2023

Putting the ISO in ESG (ISO 14001 focus)

Discover the power of ISO Standards for your ESG strategy. Join our free webinar to explore how ISO Standards align with ESG and can provide the ideal framework to achieve your goals and drive long-term success.

August 14 2023

Understanding ISO 45001 with the experts

If you work with managing the health and safety, you’ve likely heard about ISO 45001. But what are the benefits of ISO 45001 and how do you go about implementing it?

June 27 2023

How to conduct a Management Review

Discover how to carry out an effective management review, from the basics of understanding why it’s important and who should be involved to knowing the best way to run a management review.

June 5 2023

How to carry out an environmental review

Our experienced consultant will take you through how to carry out an environmental review, the key benefits and how you can set targets to reduce your environmental impact.

May 17 2023

ISO 27001 updates and changes: What you need to know

Our experienced consultant will be giving an overview of ISO 27001, the Standard’s key benefits as well as all the key changes to look out for and what these mean to you.

May 5 2023

Tendering: How to win more business

You’ll find out how ISOs certifications can be a real time saver when it comes to completing pre-qualification questionnaires (PQQs), boost your chances of winning more business and loads of other great benefits.
Director of Your Tender Team Ltd, James Kent, joins us to answer your burning questions when it comes to improving your bid writing.

April 6 2023

Non conformities: Identify and rectify best practice explained

From flagging up a non-conformity to discovering the root cause, this in-depth webinar will give you a clear introduction to non-conformities, complete with handy examples of the types you may come across.

March 17 2023

Internal Audits 101

From creating an audit schedule to writing up your results, this 1-hour comprehensive webinar will cover all essential aspects of running a successful internal audit.

March 10 2023

The secret to improving energy performance in the workplace

Putting an energy management system in place is the best way to get started on your businesses energy-saving journey. Tune in as our experienced consultant covers how to carry out an effective energy review, ISO 50001 the international Standard for energy management systems and all its benefits.

December 8 2022

Create and update a comprehensive legal register

In this instructive session, our experienced consultant will guide you through what a legal register is, what it entails, and how you can transform it into a vital document that can help you to meet key requirements of your ISO.

September 20 2022

New to ISO? Expert guidance on taking over an established system

From testing the effectiveness of what’s in place and trying to understand where updates might be required, to accessing existing information and making the best use of your people and culture, this webinar will cover the must-knows for those taking over ownership of legacy management systems.

August 24 2022

SSIP and ISO: All you need to know!

If you’re unsure how SSIP and ISO align or where to begin with getting the ball rolling, this webinar, co-hosted by Citation ISO Certification sister company and experts in SSIP, Smas Worksafe, will help!

As the recognised standard for Health & Safety, companies across many industries can often require SSIP from all the subcontractors they work with. Plus, pre-qualification questionnaires and tenders often require evidence of quality assurance and, specifically, ISO Certifications.

July 20 2022

ISO Certification: How it works for the 1-man band

In this webinar, you’ll learn how to take a step back and look objectively at the performance of your business, reviewing your overall strategy and the most effective use of time, money, and resources, as well as tactical opportunities to drive efficiencies and marginal gains.

May 25 2022

Internal Audits: How to run an effective audit

From creating an audit schedule and putting together an audit team to writing up your results, this comprehensive webinar will cover all essential aspects of running a successful internal audit, providing you with all the information you need to plan, carry out and record one effectively.

May 11 2022

Tendering: Learn how to win more business

The tendering process can be complex, so it’s important to know how to maximise the quality of your submissions and make sure your bids stand out.
The key to improving your win rate is not just about acing the applications but also being able to demonstrate your compliance and efficiency. This webinar, co-hosted by Citation ISO Certification partner and experts in bid writing, Your Tender Team, will help you discover how your business can win more tenders.

April 27 2022

How to conduct an Environmental Review

In this session, our experienced environmental management consultant will demonstrate how an environmental review can help you to establish your priorities and set targets for improvement, guiding you through the review process, step-by-step.

March 23 2022

What is Annex-SL?

In this free webinar, our experienced consultant will guide you through the principles of the structure, explaining what it involves and how it benefits the new and updated ISOs that conform to it, as well as the businesses that implement them.

March 9 2022

Non-conformities – How to spot and solve them

From flagging up a non-conformity to discovering the root cause, this comprehensive webinar will provide a clear introduction to non-conformities, complete with examples of the types you may come across.

February 16 2022

Business Sustainability

In the wake of the COVID-19 pandemic, many businesses are searching for ways to ensure their survival. But to build true long-term resilience, you need to strengthen your organisation’s ability to deal with disruption, protect your information and control your environmental impact.

January 26 2022

Mental health and well-being at work

Traditionally, occupational health & safety has focused on the physical well-being of workers, but there is a now a growing understanding that mental health is just as important.

 

ISO 45003 has therefore been developed so organisations can identify the conditions, circumstances and workplace demands that may impair the psychological health and well-being of workers.

January 12 2022

Context of the Organisation Part 2

You’ll learn what external and internal factors determine your business environment, how to identify them, and what the requirements of your business’ interested parties are. Our expert will also flag up the documents and tools that can help you set out your business’ context as well as answer any questions you have.

December 1 2021

Stay Compliant – Create and update a comprehensive legal register

The government regularly issues new acts and regulations as well as amending existing laws, which means every organisation needs to keep a close eye on updates in order to stay in-step with the law. One convenient way of doing this is to create a comprehensive legal register. But how do you begin to create one, and what should they contain? This webinar explains.

November 3 2021

Internal Audits – How to Run an Internal Audit

Are you looking for guidance on how to run an effective, efficient and useful internal audit for your business? Our free webinar will provide you with all the information you need to plan, carry out and record an internal audit.

October 14 2021

ISO: More than a badge

Are you looking to give your business a competitive edge in your next tender application? Perhaps you want to showcase to new and old customers that you prioritise customer satisfaction, or the safety of your workforce? If so, your business could benefit from an ISO, an international Standard of best practice.

October 6 2021

How to Conduct a Management Review

Experienced consultant Chris Case guides you through how to conduct an efficient and effective Management Review in this helpful webinar.

September 22 2021

Introducing QMS Connect – Understanding the Process-based System

During this detailed webinar, our experienced consultant will guide you through the 24/7 platform, explaining how the processes of your management system are broken down into core, support and management sections, and what benefits this brings to you when it comes to maintaining your management system. We’ll also touch upon some of the other key features you can take advantage of when transferring to QMS Connect.

September 13 2021

Time to Train

ISOs must be integrated into every aspect of your organisation and its operations, which means careful management of your staff is key.

As the people who will be carrying out your management system’s processes, they need to have the right knowledge, training and awareness to carry out their roles effectively and improve the performance of your business. During our webinar we will explain why training is so important, how to identify training needs and options to deliver it.

September 8 2021

Non-conformities: Find out how to Spot and Solve Them

Every business has the occasional ‘slip up’, otherwise known as a non-conformity. But how do you identify them? And what do you do once they have been brought to your attention? This webinar will give you all the information you need to spot, record and solve non-conformities.

August 25 2021

The Controls of ISO 27001 – Building a Culture of Security

ISO 27001 goes beyond mere cyber security – its 114 controls layer information protection into every operation of your business, developing a culture of security that can help your organisation to keep its information safe.

But what are these controls? And what do they involve?

August 17 2021

ISO: More than a badge

Are you looking to give your business a competitive edge in your next tender application? Perhaps you want to showcase to new and old customers that you prioritise customer satisfaction, or the safety of your workforce? If so, your business could benefit from an ISO, an international Standard of best practice.

August 11 2021

How to Conduct a Management Review

Experienced consultant Chris Case guides you through how to conduct an efficient and effective Management Review in this helpful webinar.

July 28 2021

Context of the Organisation – Identify your Business’ Environment and Influences

Are you working towards ISO 9001, ISO 14001, ISO 45001 or one of the other newly updated ISOs? If so, you will need to understand the context of your organisation. This webinar will give you a jump start and help you get to grips with this new requirement.

July 20 2021

Implementing ISO 9001 – Meeting the Requirements for Quality

Reputation and customer satisfaction are key to success in today’s market, particularly in the wake of the disruption by COVID-19. With ISO 9001, you can ensure that your business gets it right first time, every time, but how do you go about implementing it?

July 14 2021

Internal Audits – How to Run an Internal Audit

Are you looking for guidance on how to run an effective, efficient and useful internal audit for your business? Our free webinar will provide you with all the information you need to plan, carry out and record an internal audit.

June 23 2021

How to Conduct an Environmental Review

In this session, our experienced environmental management consultant will demonstrate how an environmental review can help you to establish your priorities and set targets for improvement, guiding you through the review process, step-by-step.

June 9 2021

Non-conformities: Find out how to Spot and Solve Them

Every business has the occasional ‘slip up’, otherwise known as a non-conformity. But how do you identify them? And what do you do once they have been brought to your attention? This webinar can give you all the information you need to spot, record and solve non-conformities.

May 19 2021

Internal Audits: Best Practice Explained

Are you looking for guidance on how to run an effective, efficient and useful internal audit for your business? This webinar will give you you can get all the information you need to plan, carry out and record an internal audit.

May 5 2021

Understanding Risk: Identify Risks and Opportunities

Risks are not just the prerogative of the health & safety realm. Identifying and controlling risks is key for every aspect of the business, which is why it features in ISO 9001, ISO 14001, ISO 45001 and ISO 27001.

April 21 2021

Identify your Environmental Aspects: Understanding Clause 4.3.1

Are you looking to implement ISO 14001, the international Standard for environmental management? If so, you’re going to need to understand Clause 4.3.1 and what you need to do to meet its requirements.

April 7 2021

Management Reviews – Best Practice Explained

The webinar will cover all aspects of management reviews, from planning to completion, as well as give you a great opportunity to get your questions answered.

March 24 2021

ISO 27001 Suite

Are you looking to tighten information security in your business? Do you want your clients to trust your ability to keep data confidential and stay ahead of changes in UK and international law? If you’re saying ‘yes’ to these questions, then this webinar could give you the keys to the solution. In this session, our expert will introduce the ISO 27000 family, which has been developed to provide a comprehensive set of controls and processes to help you reduce cyber risks to your business and build trust in what you do.

March 19 2021

ISO: More than a badge

Are you looking to give your business a competitive edge in your next tender application? Perhaps you want to showcase to new and old customers that you prioritise customer satisfaction, or the safety of your workforce? If so, your business could benefit from an ISO, an international Standard of best practice. This webinar will help you understand how ISOs work and what value they can add to your business.

March 10 2021

Non-Conformities

From flagging up a non-conformity to discovering the root cause, this comprehensive webinar will provide a clear introduction to non-conformities, complete with examples of the types you may come across. It will also give you a great opportunity to ask our expert consultant any questions.

February 19 2021

Race to Zero

With the UK committed to reducing their emissions of greenhouse gases to net zero by 2050, is your construction company ready to do its part? In this webinar, our consultant will give you practical examples on what you can do, as well as show you how ISO 14001, the Standard for environmental management, can give you the processes you need to set environmental goals and stay on track with new regulation and targets.

February 10 2021

Internal Audits

From creating an audit schedule and putting together an audit team to writing up your results, this comprehensive webinar will cover all essential aspects of running a successful internal audit. It will also give you a great opportunity to ask our expert consultant any questions.

January 25 2021

Context of the Organisation

If you’re working towards ISO 9001, ISO 14001, ISO 45001 or one of the other newly updated ISOs, then you will need to understand the context of your organisation. Hosted by Citation ISO Certification consultant Chris Case, this webinar will teach you how to identify internal and external issues within your business environment as well as your interested parties.

January 18 2021

How to Conduct a Management Review

Hosted by Citation ISO Certification consultant Kim Van Deere, this webinar covers all aspects of management reviews, from planning to completion. With expert guidance and real-life examples, this webinar also features a detailed examination of a management review meeting template that can be used to guide your session.

December 15 2020

Non-Conformities: How to Spot and Solve them

From flagging up a non-conformity to discovering the root cause, this webinar provides a clear introduction to non-conformities, complete with examples of the types you may come across. Hosted by Citation ISO Certification consultant Chris Case, this webinar will also guide you through some useful problem-solving tools.

November 30 2020

Business Continuity: How to build a stronger, more resilient business

Led by QMS consultant Robert Crosby, this webinar will guide you through the essential components of a business continuity plan, drawing upon real-life examples to demonstrate how they can support your business. You’ll also be introduced to ISO 22301, the international Standard for business continuity, and our bespoke product, the Business Continuity Solution.

November 16 2020

Internal Audits

If you’re looking for guidance on how to run an effective, efficient and useful internal audit, this webinar will give you the support you need to carry one out confidently. Guided by QMS consultant Chris Case, you will be shown how to create an audit schedule, put together a team and write up your results.

October 27 2020

Staying Cyber Secure

Learn tips and tricks on how to keep your business Cyber Secure and find out how Cyber Essentials and ISO 27001 could help you.

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