ISO Certification for Care Companies

Q: What ISOs does a care company need?

There are several ISOs that are a good fit with care companies. ISO 9001 is the Standard for quality and can help you to deliver high quality care to your service-users. ISO 45001 is also very relevant as it is the Standard for occupational health & safety, helping you to manage and control risks to keep your employees safe. Another ISO you may want to consider is ISO 27001 . This is the Standard for information security management and can implement processes to keep service-user data confidential.

Q: What are the requirements for a care company for ISO certification?

The requirements depend on which ISO(s) you are aiming to achieve. The requirements for ISO 9001 can be roughly broken down into four key areas: management responsibility, resource management, product realisation, and measurement, analysis and improvement. You will need to fulfil all of these requirements in order to achieve ISO 9001. For ISO 27001 you will need to meet requirements on information security. In other words, how your business will operate to ensure that you protect your information.

Q: How do we become ISO certified?

We have developed a simple and cost-effective 3-stage certification process . This means you could achieve certification in less than 45 days. Our consultants have extensive business experience, enabling them to support you through the entire certification process. They can even write your Documented Management System for you. For your personalised quote, try our free calculator .

Q: How long does it take to become ISO certified?

From your first consultation with our ISO specialists through to certification, can take as little as 45 days. However, this depends on the size and complexity of your business. We can normally save you time and money by drafting the Documented Management System Manual for you, which can also help your business gain certification faster.

How ISO certification can help your care business

ISO certified management systems can help you improve the quality of the care you provide, reduce costs and increase efficiency by reforming processes. ISO standards are easier to maintain and more affordable than many alternative programmes. Certification, including a detailed Documented Management System, will enable you to demonstrate to customers that you have implemented each standard fully.

Which ISO Standards are best?

ISO 9001

Quality

The ISO 9001 standard will provide you with a robust framework for an internationally recognised Quality Management System. It focuses on satisfying customer requirements, improving the effectiveness of processes and ensuring you provide a consistently high quality of care. This in turn can help you meet the requirements of the Care Quality Commission (CQC) outcomes.

Many companies in the care industry have already implemented the ISO 9001 standard because it enhances their ability to meet patients’ needs. The standard allows you to develop a management system that is appropriate to your structure, culture and processes. It will also help you drive continual improvements that benefit employees and patients.

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ISO 45001

Occupational Health & Safety

The internationally recognised ISO 45001 standard is another great choice for care providers because it helps you manage health and safety risks across your organisation. By ensuring you run a safe working environment, you protect the well being of employees and patients.

National statistics for Occupational Health & Safety record thousands of workplace injuries and illnesses in the care sector every year. These result in millions of lost working days, which cost the sector millions of pounds. Implementing the ISO 45001 health and safety standards will help you reduce such incidents in your organisation, so preventing costly disruptions to your business.

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ISO 27001

Information Security

The third ISO standard we recommend for care industry organisations is the ISO 27001 Information Security Management System (ISMS). Gaining ISO 27001 certification can help you improve your record keeping, protect patient data and reduce threats to your business. The standard’s framework provides a systematic process for collecting, storing, sharing and managing confidential data, which ensures you comply with all relevant data protection legislation.

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What are the benefits of ISO Certification?

ISO certification for your care business could deliver the following benefits:

Improved employee training, development and communication
More efficient delivery of products and services
Compliance with legislation and regulations
Reduced costs
Reduced errors
Greater ability to deliver projects on time
Increased margins
Repeat business through delivery of higher quality work
Evidence of your commitment to international standards of excellence.

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ISO Certification for Care Companies