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What do I do if I’ve failed my ISO audit?
A detailed guide on what to do if you have failed an ISO audit and how you can recover from a failure.
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Management System maintenance: what do businesses need to do?
Ensuring that your Management System is kept up-to-date is one of the most important aspects of maintaining your certification to your chosen Standard. If you’ve ever wondered where to start; look no further.
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What is the Plan Do Check Act cycle?
Find out about the Plan Do Check Act cycle and how it works.
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10 Information Security Tips for Small Businesses
Read our tips on how small and micro businesses can protect themselves from information security threats
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What is Annex SL?
Annex SL is the high-level structure for modern ISO Standards. The new structure ensures consistency and compatibility between the different Management System Standards.
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Documented Management System vs ISO Manual
Documents that describe your Organisation’s processes are referred to as a documented Management System. But how should you present these documents?
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ISO 9001 vs other Quality Management Systems
Find out about the differences between an ISO 9001 certified Management System and other available Quality Management Systems.
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How Will ISO 9001 Help Your Start-Up?
While often viewed as a tool for larger companies, ISO 9001 certification actually has equal power to boost the performance of start-up ventures. Here’s how:
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The importance of engaging your team
Empowered and engaged employees bring many benefits to an organisation. Find out how you can get your employees on side and bring these benefits to your business.
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Tesco ordered to pay £125,000 for Health & Safety Breach
Tesco have been fined £116,000 and ordered to pay costs of more than £10,000 following an incident where an employee at their Highwoods store was injured.
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5 Tips to get the most out of an External Audit
External Audits ensure that your processes, systems and Manual are still appropriate and, more importantly, beneficial to your business. Find out how you can get the most out of yours with these five tips.
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Non-conformities – what are they and why do we need to check for them?
How to identify instances of non-conformity within a Management System and why it is important to do so.
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5 tips to turn customer complaints into useful insight
People don’t like complaining – they do it because you have in some way annoyed or frustrated them. That is why it is important to remember these 5 important tips.
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What is a Data Protection Impact Assessment?
Following recent updates to privacy legislation, businesses now need to build data protection into their products and processes right from the design stages.
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ISO 14001 versus ISO 50001 – What are the Differences?
Businesses looking to become more environmentally responsible are turning to ISO 14001 certified Environmental Management Systems to help them with these aims. But there is a separate Standard, ISO 50001 Energy Management, which is causing confusion for businesses who are unsure
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Why Going Green is Good For Business
When environmental issues first hit the headlines back in the late 1970s the concept of going green was alien to most businesses. Since then, the world has pulled together and created all kinds of initiatives and programs to help slow the effects of global warming.
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5 Common Project Management Mistakes & How To Avoid Them
What are the most common mistakes project managers make — and more importantly, how can you avoid them?
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5 Tips to get the most out of a Management Review
A Management Review is a formal, structured meeting which involves top management and takes place at regular intervals throughout the year. They are a critical and required part of running an ISO certified Management System. Find out how you can run an effective Management Review
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5 Tips to get the most out of an Internal Audit
Internal Audits are scheduled periodic checks performed by businesses to ensure that their procedures are being followed as documented and are fit for purpose. Find out how they help your business to examine the operation and success of your Management System.
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5 Tips to get the most out of a Supplier Audit
If you decide to carry out a Supplier Audit on the companies you work with, here are some practical tips to help you prepare, ensuring that you get the most out of the process.
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How ISO Certification helps with the UN’s Sustainable Development Goals
Find out which of the ISO Standards help to meet the United Nation’s (UN) 17 Sustainable Development Goals (SDGs).
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5 Ways to Improve the Consistency of your Organisation’s Operations
Discover how to maximise productivity and customer satisfaction by improving the consistency of your organisation’s operations
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How to identify risks and keep trading following a service disruption
Find out what kind of risks can affect a business and what steps can you put in place to recover from these service disruptions – helping to maintain continuity in your service offering.
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5 Tips for businesses looking to Tender
Tenders can be an important source of new business for your organisation. But how do you make sure you stand out from the competition and win those contracts?
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What is the role of a Data Protection Officer?
With extra focus being placed on data protection in recent months, many organisations are left asking questions about their responsibilities toward it, especially over topics such as if they need to assign a Data Protection Officer.
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Helping the White Van Man go Green
In May, the government announced a two month consultation to incentivise van owners to buy newer, lower emission models by reducing their Vehicle Excise Duty both in the first year of ownership and thereafter.
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Cyber Threats and Attacks Remain High
A revealing report from the National Cyber Security Centre (NCSC) last month revealed that the number of cyber incidents encountered by UK businesses has not slowed, despite concerted efforts by bodies such as the NCSC to protect them from cyber threats.
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ISO 31000 Update – how will Certified Businesses be Impacted?
Earlier this year, the International Organisation for Standardisation (ISO) updated the Standard for risk management – ISO 31000 – to make it easier and clearer to use. Find out how this change affects businesses currently using an ISO 31000:2009 Management System.
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How your management system can help to engage employees
A Management System is introduced to a business and requires regular input, from all areas, to be truly effective. Therefore, getting employees to engage with the Management System is vital. Find out how with these 10 tips.
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Getting the customer experience right
A positive customer experience is a vital part of any successful organisation. Find out how you can get it right with these tips.
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Turning risk into opportunities
Risk is often viewed in a negative light, turn it into a positive one through an effective risk management process.
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Going green: improving your organisation’s environmental credentials
Ten tips to becoming a greener, more environmentally friendly business.
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Personal Data leaks are going to cost businesses more
Morrisons are the latest company to be sued with legal action being taken by their staff after their personal details were leaked by a rogue employee in 2014.
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Health and Safety Executive recognises cyber security risks
The Health and Safety Executive (HSE) has recognised the impact that cyber attacks could have in increasing Health and Safety risks.
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