ISO 22301 Update – how will Certified Businesses be Impacted?

Earlier this year, the International Organisation for Standardisation (ISO) updated the Standard for business continuity management – ISO 22301 – to make it easier and clearer to use. Find out how this change affects businesses currently using an ISO 22301:2012 Management System.

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What do I do if I’ve failed my ISO audit?

A detailed guide on what to do if you have failed an ISO audit and how you can recover from a failure.

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Information Commissioner’s Office updates their Data Protection guidance

The Information Commissioner’s Office (ICO) has updated their guidance on Subject Access Requests. Read more about the changes and how they affect your business.

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Management System maintenance: what do businesses need to do?

Ensuring that your Management System is kept up-to-date is one of the most important aspects of maintaining your certification to your chosen Standard. If you’ve ever wondered where to start; look no further.

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What is the Plan Do Check Act cycle?

Find out about the Plan Do Check Act cycle and how it works.

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10 Information Security Tips for Small Businesses

Read our tips on how small and micro businesses can protect themselves from information security threats

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GDPR One Year Anniversary

In the year since it was introduced, how does the European Commission rate the progress of the GDPR?

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What is Annex SL?

Annex SL is the high-level structure for modern ISO Standards. The new structure ensures consistency and compatibility between the different Management System Standards.

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Documented Management System vs ISO Manual

Documents that describe your Organisation’s processes are referred to as a documented Management System. But how should you present these documents?

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ISO 9001 vs other Quality Management Systems

Find out about the differences between an ISO 9001 certified Management System and other available Quality Management Systems.

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ISO 20252:2019 Published

The 2019 version of ISO 20252 – the Standard for Market, opinion and social research – has been released. This third revision to the Standard has seen it updated to cover changes to both new and modified research practices.

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How Will ISO 9001 Help Your Start-Up?

While often viewed as a tool for larger companies, ISO 9001 certification actually has equal power to boost the performance of start-up ventures. Here’s how:

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The importance of engaging your team

Empowered and engaged employees bring many benefits to an organisation. Find out how you can get your employees on side and bring these benefits to your business.

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5 Tips to get the most out of an External Audit

External Audits ensure that your processes, systems and Manual are still appropriate and, more importantly, beneficial to your business. Find out how you can get the most out of yours with these five tips.

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Tesco ordered to pay £125,000 for Health & Safety Breach

Tesco have been fined £116,000 and ordered to pay costs of more than £10,000 following an incident where an employee at their Highwoods store was injured.

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QMS win Gold Trusted Service for second year

For the second year in a row, QMS has earned the Feefo Gold Trusted Service award for providing a high quality service to customers.

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Non-conformities – what are they and why do we need to check for them?

How to identify instances of non-conformity within a Management System and why it is important to do so.

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QMS awarded One to Watch for second year in a row

Following the completion of an Employee Engagement Survey through Best Companies, QMS has made it onto the Best Companies Ones to Watch list for a second year.

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5 tips to turn customer complaints into useful insight

People don’t like complaining – they do it because you have in some way annoyed or frustrated them. That is why it is important to remember these 5 important tips.

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What is a Data Protection Impact Assessment?

Following recent updates to privacy legislation, businesses now need to build data protection into their products and processes right from the design stages.

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Three in a row for QMS following 2019 “Gold Trusted Service” win

2019 sees the third year in a row that QMS has earned the Feefo Gold Trusted Service award.

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ISO 14001 versus ISO 50001 – What are the Differences?

Businesses looking to become more environmentally responsible are turning to ISO 14001 certified Environmental Management Systems to help them with these aims. But there is a separate Standard, ISO 50001 Energy Management, which is causing confusion for businesses who are unsure

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Does Brexit affect CE marking / BS EN 1090 and manufacturers

With the UK’s exit from the EU drawing ever closer, how will companies using the current BS EN 1090 Standard and CE marking be affected?

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How will data protection rules change after Brexit?

It seems like the UK’s exit from the EU is just around the corner, and there are still so many questions on what will change and how businesses will be affected.

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Why Going Green is Good For Business

When environmental issues first hit the headlines back in the late 1970s the concept of going green was alien to most businesses. Since then, the world has pulled together and created all kinds of initiatives and programs to help slow the effects of global warming.

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5 Common Project Management Mistakes & How To Avoid Them

What are the most common mistakes project managers make — and more importantly, how can you avoid them?

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5 Tips to get the most out of a Management Review

A Management Review is a formal, structured meeting which involves top management and takes place at regular intervals throughout the year. They are a critical and required part of running an ISO certified Management System. Find out how you can run an effective Management Review

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How ISO Certification helps with the UN’s Sustainable Development Goals

Find out which of the ISO Standards help to meet the United Nation’s (UN) 17 Sustainable Development Goals (SDGs).

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5 Tips to get the most out of a Supplier Audit

If you decide to carry out a Supplier Audit on the companies you work with, here are some practical tips to help you prepare, ensuring that you get the most out of the process.

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5 Tips to get the most out of an Internal Audit

Internal Audits are scheduled periodic checks performed by businesses to ensure that their procedures are being followed as documented and are fit for purpose. Find out how they help your business to examine the operation and success of your Management System.

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Phase 2 of Energy Savings Opportunity Scheme imminent

The second phase of the Energy Savings Opportunity Scheme (ESOS) is due to begin shortly and businesses who meet the qualification criteria will need to notify the Environmental Agency that they comply by the end of 2019. Find out if the scheme affects your business.

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5 Ways to Improve the Consistency of your Organisation’s Operations

Discover how to maximise productivity and customer satisfaction by improving the consistency of your organisation’s operations

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How to identify risks and keep trading following a service disruption

Find out what kind of risks can affect a business and what steps can you put in place to recover from these service disruptions – helping to maintain continuity in your service offering.

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ISO 50001:2018 Published

The 2018 version of ISO 50001 Energy Management has been released seeing the Standard updated to include new processes and guidance which will allow businesses to use energy more efficiently and effectively.

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ISO 22000 Update – how will Certified Businesses be Impacted?

In June we saw the release of the latest version of the food safety management Standard, ISO 22000. Find out how this change affects businesses currently using an ISO 22000:2005 Management System.

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5 Tips for businesses looking to Tender

Tenders can be an important source of new business for your organisation. But how do you make sure you stand out from the competition and win those contracts?

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What is the role of a Data Protection Officer?

With extra focus being placed on data protection in recent months, many organisations are left asking questions about their responsibilities toward it, especially over topics such as if they need to assign a Data Protection Officer.

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ISO 22000:2018 Published

The latest version of ISO 22000 Food Safety Management has been published, coming with big changes to the way risk is considered and to the structure of the Standard itself.

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Helping the White Van Man go Green

In May, the government announced a two month consultation to incentivise van owners to buy newer, lower emission models by reducing their Vehicle Excise Duty both in the first year of ownership and thereafter.

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GDPR is now in effect

Today sees the long awaited enforcement date for the General Data Protection Act (GDPR) which sees a huge change for the way businesses store and use personal data.

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Internet phone company achieves multiple ISO Certifications

QMS customer Connexin Limited, a business based in Hull that offers smart city solutions, as well as data centre services and internet/telephony services, recently achieved certification to three international Standards: ISO 9001 : 2015, ISO 14001 : 2015 and OHSAS 18001 : 2007.

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Cyber Threats and Attacks Remain High

A revealing report from the National Cyber Security Centre (NCSC) last month revealed that the number of cyber incidents encountered by UK businesses has not slowed, despite concerted efforts by bodies such as the NCSC to protect them from cyber threats.

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ISO 31000 Update – how will Certified Businesses be Impacted?

Earlier this year, the International Organisation for Standardisation (ISO) updated the Standard for risk management – ISO 31000 – to make it easier and clearer to use. Find out how this change affects businesses currently using an ISO 31000:2009 Management System.

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How your management system can help to engage employees

A Management System is introduced to a business and requires regular input, from all areas, to be truly effective. Therefore, getting employees to engage with the Management System is vital. Find out how with these 10 tips.

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Public events are being targeted by cyber criminals

Social and sporting events are coming under attack by cyber criminals. Due to the amount of people taking part, the attention garnered by such attacks can be immense. Find out how you can combat these threats.

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How ISO 45001 will affect OHSAS 18001 Certified Businesses

With the introduction of ISO 45001:2018, businesses certified to OHSAS 18001 will need to decide when they should upgrade to the new standard.

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ISO 45001:2018 Published

The new ISO 45001:2018 Standard was officially published on March 12th, marking a turn in how industry will handle the safety of their employees.

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Getting the customer experience right

A positive customer experience is a vital part of any successful organisation. Find out how you can get it right with these tips.

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Turning risk into opportunities

Risk is often viewed in a negative light, turn it into a positive one through an effective risk management process.

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ISO 31000:2018 Published

The latest version of the ISO 31000 Standard was officially published on February 15th. The 2018 version sees an update to the structure of the Standard as well as a clearer, more concise guide to managing risk within business.

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Going green: improving your organisation’s environmental credentials

Ten tips to becoming a greener, more environmentally friendly business.

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Local Authorities face GDPR challenges

Due to become law in May 2018, the General Data Protection Regulation (GDPR) is going to affect all UK businesses and organisations regardless of size. The changes will present challenges to local authorities, especially for smaller towns and parish councils with limited budgets.

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ISO 50001 Energy Management is under revision

As part of it’s efforts to keep ISO Standards up-to-date and relevant for all types of business, the International Organisation for Standardisation (ISO) is focusing their attentions on the ISO 50001 Energy Management Standard.

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Personal Data leaks are going to cost businesses more

Morrisons are the latest company to be sued with legal action being taken by their staff after their personal details were leaked by a rogue employee in 2014.

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Health and Safety Executive recognises cyber security risks

The Health and Safety Executive (HSE) has recognised the impact that cyber attacks could have in increasing Health and Safety risks.

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QMS raises more for charity

QMS International have just wrapped up another charity event.

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BS 11000 certified businesses should consider ISO 44001:2017

The International Organisation for Standardisation (ISO) have replaced BS 11000 – collaborative business relationship management systems – with ISO 44001.

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ISO 22000 is being revised – expected 2018

The popular ISO certification covering Food Safety – ISO 22000 – is undergoing its scheduled review by the International Organisation for Standardisation.

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Product Recalls: helpful or harmful?

Beko are the latest company having to recall a potentially dangerous product. Find out how product recalls and ISO 9001 reduce the risk of reputational damage.

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ISO 20000-1:2018 Published

ISO 20000-1, the Standard for IT Service Management, has been updated. The Standard has been revised with new features and updated guidance, allowing businesses to improve their IT service provision and ensure that their processes is in line with modern techniques and expectation

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