ISO 22301

Business Continuity Management

Protect your business, revenue and reputation from disruption.

We live in volatile times. Your organisation needs to be prepared for the worst, whether that’s floods, fires, cyber attacks or terrorism. The ISO 22301 Business Continuity Management System (BCMS) gives you the tools to keep going when disaster strikes. It will also help you put in place best practice procedures for reducing the threat of disruption from activities inside your business.

What is ISO 22301? 

ISO 22301 is an internationally recognised standard that is designed to allow businesses to implement, maintain and improve a business continuity management system (BCMS). The ISO 22301 standard helps you understand and prioritise threats to your organisation. Its BCMS specifies the steps you need to take to reduce the threat of disruption, protect your assets if something does go wrong, and recover quickly from any incidents.

The standard is of particular interest to businesses looking to ensure their products and services can continue to be delivered at an acceptable capacity during a disruption.

The Benefits of ISO 22301

Here are some benefits of using the ISO 22301 framework: 

  1. Minimising disruption: by following the international best practice strategy of ’Plan, Do, Check, Act’, ISO 22301 helps you minimise disruption and maintain your services
  2. Flexibility and responsiveness: by improving your crisis management techniques, ISO helps you deal quickly with any disruption, local or international, and rapidly restore services
  3. Accountability: by helping you define acceptable timescales for resuming business activities, the BCMS ensures your stakeholders know what level of service to expect following any disruption
  4. Competitive advantage: by strengthening management across your organisation, internationally recognised BCMS will increase client confidence in your services
  5. Continuous improvement: by submitting your Business Continuity Management System to regular audits and risk assessments, you’ll ensure it remains effective
  6. Regulatory compliance: by demonstrating that you comply with risk management laws regulations, you’ll increase the confidence of employees, customers and other stakeholders
  7. Save money: in some cases ISO 22301 can reduce internal and external BCMS audit costs, as well as insurance premiums, this could help your business improve its financial performance
  8. Optimise customer services: by strengthening management controls, you will be able maintain agreed levels of critical services and products to customers even if you face disruption
  9. Stronger management: by increasing management involvement and identifying internal external risks, the ISO 22301 framework ensures the effectiveness of your BCMS
  10. Brand reputation: by demonstrating your commitment to maintaining excellent service even in times of disruption, ISO 22301 certification can enhance your reputation with customers.

How much does ISO 22301 cost?

The cost of certification depends on several factors. These include your business sector, your annual turnover, and the number of employees you have. We will also need to know if you require any specific industry accreditation, such as from ASCB or UKAS.

However, we are committed to providing you with a cost-effective route to ISO 22301 implementation and certification. That’s why we focus on making certification straightforward. By spending less time creating complex document trails and more time building a risk management system that works for your business, we can save you money.

To find out how affordable ISO 22301 certification and implementation really is, just use our Fee Calculator and we’ll email you a bespoke quote immediately.

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The Requirements of ISO 22301

The ISO 22301 standard uses a structure of ten clauses called Annex SL which, roughly grouped together, cover four key areas:

  1. Continuity - the processes your business must follow to run a successful Business Continuity Management System and monitor, prevent, assess and recover from disruptions to your business
  2. Management Responsibility - the areas where your management team need to focus on, be involved with and be accountable for
  3. Resource Management - how resources such as people, infrastructure and facilities must be assigned to ensure the best possible performance
  4. Measurement, Analysis and Improvement - how you can determine if your Management System is working as expected, facilitating the continual improvement of your system

Frequently Asked Questions

What is BS 25999-2:2007?

What is ISO 22031:2012?

What is ISO 22031:2019?

Find out more

How can QMS help your Business?

The QMS process gets your business certified for success:

Expert

Our nationwide team of consultants and auditors has provided certifications to clients ranging from SMEs to blue chip organisations across a broad spectrum of verticals and industries.

Affordable

Our processes add value at every stage, without taking up unwarranted management time. We commit to providing you with the best possible value for money – including a price promise from the outset, along with the ability to stagger payments at no extra cost.

Simple

We remove the red tape and paperwork for you, making the process as smooth and uncomplicated as possible, and ensuring you get the framework that works for you.

A smiling QMS Certification Development Consultant takes a call on his headset

How businesses have benefited from ISO 22301?

Client Testimonials of QMS and the ISO Certification Process

    [The Consultant] does an exceptional job in understanding our business and so making sure we understand what is expected of us from the standards, but importantly, makes the actions we complete relevant to the business whilst making sure we comply.
    Beverly Usher, Head of People. Hireserve Limited

    Originally posted on

    31st October

    General review

    Excellent

    [The Consultant] explained everything so well, felt confident in making the decision to becoming ISO accredited.
    Julie McIntosh, Director. Domino VAT Accounting Ltd

    Originally posted on

    3rd May

    General review

ISO 22301 Certification Process

Our expert consultants will make the ISO 22301 certification process as straightforward as possible for you. This includes helping your business make any necessary changes to its processes.

Our 3-stage certification process ensures you get the help you need at every step. We can even create your Business Continuity Management System manual for you, saving you time and money.

Once you have achieved certification you will need to pass an audit each year. This is to ensure your organisation continues to benefit from the ISO 22301 business continuity framework. Your first audit will be one year after you receive your certificate.

Once you have achieved certification the certification cycle will commence. This is made up of surveillance and re-certification audits, one of which must take place each year, around the anniversary of your certification. These visits confirm your continued compliance with the Standard and verify the validity of your certification.

Your all-in-one Management System Solution

QMS Connect delivers all the tools you need to achieve and maintain ISO compliance.

With simple navigation, real-time reporting and the ability to modify and update content on the go, QMS Connect keeps you in control. Accessible online via your computer, tablet or smartphone 24 hours a day, QMS Connect helps you manage your ISO Management System in real-time.

QMS Connect helps engage your teams, so that you can capture data that will drive business decisions – increasing repeat business, reducing customer complaints and ultimately saving you both time and money.

A screenshot of the QMS Connect system on various platforms from desktop to mobile

ISO 22301 Resources

    Guide to ISO certification

    Why you should choose QMS to assist your business with ISO certification

    Published 12/2018

    General downloads

    Standard Overview: ISO 22301

    Understanding the Basics of ISO 22301 

    Published 12/2018

    ISO 22301 downloads

    Checklist for ISO 22301:2012 implementation

    Understand what ISO 22301 requires from your business

    Published 12/2018

    ISO 22301 downloads

    Guide to implementing ISO 22301

    Understand the principles of ISO 22301 and what they require from your business

    Published 12/2018

    ISO 22301 downloads

    QMS International Company Profile

    Find out about QMS, our achievements and some of our clients

    Published 02/2019

    General downloads

Latest ISO 22301 news

At QMS we are constantly updating our approach and process to meet the latest changes in how ISO 22301 works.

    ISO 22301 Update - how will Certified Businesses be Impacted?

    Wed, December 11 2019

    Earlier this year, the International Organisation for Standardisation (ISO) updated the Standard for business continuity management – ISO 22301 – to make it easier and clearer to use. Find out how this change affects businesses currently using an ISO 22301:2012 Management System.

    ISO 22301:2019 Revision Published

    Wed, November 20 2019

    ISO 22301:2019, the updated standard for business continuity management systems was published on 31st October 2019 and replaces the previous 2012 edition.

    What to expect in 2019

    Mon, January 28 2019

    A lot can happen in a year, from upgraded ISO Standards, to the UK’s exit from the EU and its subsequent changes to laws and regulations, here are just a few upcoming events to take note of for 2019.

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