ISO 9001 / BS 10800 Certification
Quality Management for the Security Industry

Incorporate key security processes into your quality management system

Meet key quality requirements and create processes that reflect operational recommendations for the Security Industry Authority’s (SIA) Approved Contractor Scheme (ACS) with a tailored ISO 9001 quality management system.

WHAT IS ISO 9001 / BS 10800?

BS 10800:2020 is a code of practice for the provision of security services. Designed to provide operational recommendations for businesses working within the private security sector, it has now become a requirement for the SIA’s Approved Contractor Scheme (ACS).

To assist security companies working towards ACS approval, QMS now offers ISO 9001, which meets many of the quality requirements of the ACS criteria, with additional processes for BS 10800, combining the quality Standard with the security code of practice for a management system tailored to security businesses.


Here are the top benefits of creating an ISO 9001 quality management system with processes designed to create best practice when it comes to operating your security business.

Here are the top benefits of using the ISO 9001 / BS 10800 framework:

  1. Meet the latest SIA ACS guidelines to work to BS 10800

  2. Create processes that meet best practice when it comes to the management, staffing and operation of your security business

  3. Achieve around two-thirds of the ACS self-assessment workbook indicators by meeting the requirements of ISO 9001

  4. Clearly demonstrate that your processes are effective at delivering high levels of customer satisfaction and consistency

  5. Create a focus on quality throughout your organisation, from leadership to service delivery

  6. Make your company stand out by working towards ACS approval


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    BS 10800 has been put in place to bring the many British Standards for the security services sector, such as BS 7858 and BS 7499, in line with ISO 9001. This makes it easier for security businesses to integrate the various BS codes of practice into their management systems.

    To meet the requirements of ISO 9001 with added processes for BS 10800, you will therefore need to cover:

    1. Management Responsibility – the areas within the QMS that your management team need to focus on, be involved with and be accountable for

    2. Resource Management – how resources such as people, infrastructure and facilities must be assigned to ensure the best possible performance

    3. Product Realisation – details on how your business will operate in order to provide a high quality service or product

    4. Measurement, Analysis and Improvement – how you can determine if your Management System is working as expected, facilitating the continual improvement of your system


    What is BS 10800?

    Do I need BS 10800 to get ACS approval?

    What is ISO 9001?

    Would I be certified to BS 10800?

    Do I need ISO 9001 to get ACS approval?

    What is ACS?

    What is the SIA?


    The QMS process gets your business certified for success:


    Our nationwide team of consultants and auditors has provided certifications to clients ranging from SMEs to blue chip organisations across a broad spectrum of verticals and industries.


    Our processes add value at every stage, without taking up unwarranted management time. We commit to providing you with the best possible value for money – including a price promise from the outset, along with the ability to stagger payments at no extra cost.


    We remove the red tape and paperwork for you, making the process as smooth and uncomplicated as possible, and ensuring you get the framework that works for you.


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      [The Consultant] explains in further detail the manual and what information is needed. Having an engineering background he understands our business. He doesn't criticise but offers helpful guidance.
      Jenny Flory, Director, Central Profiles Laser Cutting Ltd

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      Professional input and support from start to finish. Our consultants were a great help and their friendly customer focused manner made the whole process pain free and straight forward – usual high standards of QMS!
      Nigel Hughes, Chief Executive, Birkenhead YMCA

    3 Steps to Certification

    With the help of QMS, the certification process can take as little as 45 days to complete

      Gap Analysis

      A QMS Consultant will visit your Organisation to review and document your current processes and procedures, highlighting any areas that do not meet the requirements of the Standard.

      3 Step Certification


      Now its time to make sure any required process or procedural changes are made, as highlighted in the Review. QMS can provide templates to assist you in doing this.

      3 Step Certification


      An Auditor must now visit your Organisation to check that the documented processed are being followed and that the necessary changes have been made. Once they are satisfied, you will be rewarded with your certification.

      3 Step Certification

    Once you have achieved certification the certification cycle will commence. This is made up of surveillance and re-certification audits, one of which must take place each year, around the anniversary of your certification. These visits confirm your continued compliance with the Standard and verify the validity of your certification.

    Shaking hands in office


    Formerly known as QMS Connect, Atlas delivers all the tools you need to achieve and maintain ISO compliance.

    With simple navigation, real-time reporting and the ability to modify and update content on the go, Atlas keeps you in control. Accessible online via your computer, tablet or smartphone 24 hours a day, Atlas helps you manage your ISO Management System in real-time.

    Atlas helps engage your teams, so that you can capture data that will drive business decisions – increasing repeat business, reducing customer complaints and ultimately saving you both time and money.

    QMS Connect website on multiple devices

    ISO 9001 / BS 10800 RESOURCES

      Guide to ISO certification

      Why you should choose QMS to assist your business with ISO certification

      Guide to implementing ISO 9001

      Understand the principles of ISO 9001 and how they impact your business

      Standard Overview: ISO 9001

      Overview of the ISO 9001 Quality Management System Standard

      Upgrading to ISO 9001:2015

      Transitioning your Management System from ISO 9001:2008 to ISO 9001:2015

      Checklist for ISO 9001:2015 implementation

      Understand what ISO 9001:2015 requires from your business

      Beginner's Guide to ISO 9001

      Quality Management System requirements explained for every day users

      Top 10 Non-conformities for ISO 9001

      Areas to focus on in order to prevent non-conformities

      QMS International Company Profile

      Find out about QMS, our achievements and some of our clients

    LATEST ISO 9001 / BS 10800 NEWS

    At QMS we are constantly updating our approach and process to meet the latest changes in how ISO 9001 / BS 10800 works.


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