ISO 9001 / BS 10800 Certification
Quality Management for the Security Industry

Incorporate key security processes into your quality management system

Meet key quality requirements and create processes that reflect operational recommendations for the Security Industry Authority’s (SIA) Approved Contractor Scheme (ACS) with a tailored ISO 9001 quality management system.

What is ISO 9001 / BS 10800?

BS 10800:2020 is a code of practice for the provision of security services. Designed to provide operational recommendations for businesses working within the private security sector, it has now become a requirement for the SIA’s Approved Contractor Scheme (ACS).

To assist security companies working towards ACS approval, Citation ISO Certification now offers ISO 9001, which meets many of the quality requirements of the ACS criteria, with additional processes for BS 10800, combining the quality Standard with the security code of practice for a management system tailored to security businesses.

The benefits of ISO 9001 / BS 10800

Here are the top benefits of creating an ISO 9001 quality management system with processes designed to create best practice when it comes to operating your security business.

Here are the top benefits of using the ISO 9001 / BS 10800 framework:

  1. Meet the latest SIA ACS guidelines to work to BS 10800

  2. Create processes that meet best practice when it comes to the management, staffing and operation of your security business

  3. Achieve around two-thirds of the ACS self-assessment workbook indicators by meeting the requirements of ISO 9001

  4. Clearly demonstrate that your processes are effective at delivering high levels of customer satisfaction and consistency

  5. Create a focus on quality throughout your organisation, from leadership to service delivery

  6. Make your company stand out by working towards ACS approval

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    The requirements of ISO 9001 / BS 10800

    BS 10800 has been put in place to bring the many British Standards for the security services sector, such as BS 7858 and BS 7499, in line with ISO 9001. This makes it easier for security businesses to integrate the various BS codes of practice into their management systems.

    To meet the requirements of ISO 9001 with added processes for BS 10800, you will therefore need to cover:

    1. Management Responsibility – the areas within the QMS that your management team need to focus on, be involved with and be accountable for

    2. Resource Management – how resources such as people, infrastructure and facilities must be assigned to ensure the best possible performance

    3. Product Realisation – details on how your business will operate in order to provide a high quality service or product

    4. Measurement, Analysis and Improvement – how you can determine if your Management System is working as expected, facilitating the continual improvement of your system

    Frequently asked questions

    What is BS 10800?

    Do I need BS 10800 to get ACS approval?

    What is ISO 9001?

    Would I be certified to BS 10800?

    Do I need ISO 9001 to get ACS approval?

    What is ACS?

    What is the SIA?

    How can we help your business?

    Our process gets your business certified for success:

    EXPERT

    Our nationwide team of consultants and auditors has provided certifications to clients ranging from SMEs to blue chip organisations across a broad spectrum of verticals and industries.

    AFFORDABLE

    Our processes add value at every stage, without taking up unwarranted management time. We commit to providing you with the best possible value for money – including a price promise from the outset, along with the ability to stagger payments at no extra cost.

    SIMPLE

    We remove the red tape and paperwork for you, making the process as smooth and uncomplicated as possible, and ensuring you get the framework that works for you.

    How have businesses benefited from ISO certification?

    Youtube logo YouTube logo

      My meeting with the consultant just went down very well. My consultant was very patient in explaining and showing my how to fully utilise the QMS Connect platform.Every doubt and question were answered perfectly to the best of my understanding.As a person who is very vested with using computer systems this was by far the most simplest and straight forward I have had to get my hands on.I will definitely recommend and advertise the products to any and everyone I know who wants to get into business.
      Charles Macaulay, GDM Socialcare Ltd

      We have found working with QMS very supportive and structured. The consultation has been designed well to fit the pace of our organisation and has been designed to include as many interested parties in the process of certification as possible. We could not have asked for better support from our consultants at any stage.
      Christopher Flynn, Customer Service Director , Cheaperwaste Ltd

    3 Steps to Certification

    With our help, the certification process can take as little as 45 days to complete

    Getting to grips with the gaps

    We’ll spend some time with you carrying out a gap analysis to see how your current processes and procedures match up to the requirements of the ISO Standard. And we’ll collect details of the areas that already do so we can create your bespoke management system for you in our smart online hub, Atlas.

    3 Step Certification

    Getting up to Standard

    Now it’s time to make any changes. With handy reminders to help you keep on track of tasks and editable templates at your fingertips, you can make sure all the records you need are in place to achieve certification.

    3 Step Certification

    Getting ISO certification

    An ISO auditor will check you’ve addressed any gaps correctly and that you’re following the documented processes. Once everything is in place, you’ll be recommended for certification. Your new certificate and certification marks will be ready to download from Atlas.

    3 Step Certification

    Your all-in-one management system solution

    Formerly known as QMS Connect, Atlas ISO delivers all the tools you need to achieve and maintain ISO compliance.

    With simple navigation, real-time reporting and the ability to modify and update content on the go, Atlas keeps you in control. Accessible online via your computer, tablet or smartphone 24 hours a day, Atlas ISO helps you manage your ISO Management System in real-time.

    Atlas helps engage your teams, so that you can capture data that will drive business decisions – increasing repeat business, reducing customer complaints and ultimately saving you both time and money.

    ISO 9001 / BS 10800 Resources

      Guide to ISO certification

      Why you should choose us to assist your business with ISO certification

      Guide to implementing ISO 9001

      Understand the principles of ISO 9001 and how they impact your business

      Standard Overview: ISO 9001

      Overview of the ISO 9001 Quality Management System Standard

      Upgrading to ISO 9001:2015

      Transitioning your Management System from ISO 9001:2008 to ISO 9001:2015

      Checklist for ISO 9001:2015 implementation

      Understand what ISO 9001:2015 requires from your business

      Beginner's Guide to ISO 9001

      Quality Management System requirements explained for every day users

      Top 10 Non-conformities for ISO 9001

      Areas to focus on in order to prevent non-conformities

      QMS International Company Profile

      Find out about us, our achievements and some of our clients

    Latest ISO 9001 / BS 10800 news

    At Citation ISO Certification we are constantly updating our approach and process to meet the latest changes in how ISO 9001 / BS 10800 works.
      

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