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Get up to speed on all the latest industry news, from ISO revisions to the latest research, and discover the newest products from Citation ISO Certification. You can also brush up on your business and ISO management skills using our detailed guides, crafted using insider knowledge from our experts.
ISO 9001 for Construction
In the construction industry, quality, safety, and efficiency are critical. Clients expect projects to be delivered on time, within budget, […]
How many clauses are there in ISO 9001:2015?
ISO 9001:2015 is the globally recognised Standard for Quality Management Systems, designed for organisations of all sizes and sectors to […]
How often is ISO 9001 updated?
When it comes to maintaining high standards in quality management, keeping up with updates to ISO 9001 is essential for […]
8 ways to maintain ISO 9001 certification
Maintaining your ISO 9001 certification might seem like a daunting task, but with the right approach, it can become an […]
How long does ISO 9001 certification last?
There’s a lot to compete with as a business so maintaining quality and excellence is more important than ever. One […]
ISO 9001 for Care
In the healthcare sector, maintaining high standards isn’t just essential for patient safety and satisfaction but for regulatory compliance too. […]
Does ISO 9001 require a quality manual?
If you’re getting to grips with the ISO 9001 Standard, you might be wondering about a fundamental question: does ISO […]
6 ways ISO 9001 improves quality
Maintaining high–quality standards is crucial for overall success, and businesses should prioritise and demonstrate continuous improvement of the services they […]
Does ISO 9001 cover Health & Safety? Exploring the connection
ISO 9001 is a big name in quality management systems, but does ISO 9001 cover Health & Safety? Let’s take […]
ISO 9001 for Service Companies
ISO 9001 might often be more associated with product based businesses, however its core principles and benefits are just as […]
What is the ISO 9001 Climate Change Amendment?
In February 2024, the International Organization for Standardization (ISO) introduced an ISO 9001 climate change amendment called the Climate Action […]
ISO 9001:2015 explained
ISO 9001 is a Standard that’s globally recognised for Quality Management Systems (QMS). Yes, the core principles remain the same, […]
The similarities and differences between ISO 9001, ISO 14001 & ISO 45001
In the world of business, ISO certifications are what companies strive to achieve to ensure the quality, safety, efficiency, and […]
What is the role of a certification body?
The exact role of a certification body can sometimes be a bit difficult to unpick, but we’re here to demystify […]
Which ISOs are suitable for the construction industry?
Working in the construction industry, you probably have a good understanding of how competitive the market is. In order to successfully bid on projects, your construction firm must keep up to speed with industry demands. And this isn’t always easy without the right guidance… That’s where ISO Standards come into play!
Which ISOs are suitable for smaller businesses?
At first glance, International Standards can seem tricky, time-consuming, and reserved for larger organisations but take a closer look and […]
The importance of compliance in manufacturing
When you work in manufacturing, you know compliance is key to meeting the standards expected of your business. From health and safety hazards to unsatisfactory goods, a breach in the system could damage operations. Such problems can lead to unhappy customers and harm the reputation of your business.
Understanding the needs and expectations of interested parties for ISO 9001
To fulfil the requirements of clause 4 of your ISO, you must understand the needs and expectations of your interested parties. But who are your interested parties, and how do you manage their expectations
Meet ACS Requirements with ISO 9001/BS 10800
Create a tailored quality management system that also follows the recommendations of the new BS 10800 to help your security business meet the criteria of the Approved Contractor Scheme of the Security Industry Authority.
How can ISO 9001 help sole traders?
ISO 9001 is an internationally recognised Standard for quality, but this doesn’t mean that it is only designed for large companies. Read on to find out how micro businesses and sole traders can also benefit from its processes.
Case study: Efinity Labs
When the pandemic hit, Efinity Labs threw itself into sanitiser production. With a new product and new processes, the time was right to take quality to the next level with ISO 9001.
What is a QMS?
Read on to find out what a QMS is, what it does and what benefits it can bring to any organisation, large or small.
Everything you need to know about non-conformance in ISO 9001
Hunting for the root cause of a non-conformity and putting corrective action in place is all part and parcel of maintaining an ISO management system. But how do you go about it? To find out, check out our step-by-step guide.
How can ISOs make your business disaster-proof?
Fire, flood, theft, a global pandemic… disaster can strike at any time. But with the right preparation and tools at your disposal, you can help your business to come out on top. Here’s how ISOs can help.
ISO 9001 vs other Quality Management Systems
Find out about the differences between an ISO 9001 certified Management System and other available Quality Management Systems.
How Will ISO 9001 Help Your Start-Up?
While often viewed as a tool for larger companies, ISO 9001 certification actually has equal power to boost the performance of start-up ventures. Here’s how:
The History of ISO 9001 Standards
In the year 2000, the ISO 9002 and ISO 9003 standards were retired and succeeded by a revised ISO 9001 - but is it a suitable replacement?
The importance of engaging your team
Empowered and engaged employees bring many benefits to an organisation. Find out how you can get your employees on side and bring these benefits to your business.
5 tips to turn customer complaints into useful insight
People don’t like complaining – they do it because you have in some way annoyed or frustrated them. That is why it is important to remember these 5 important tips.
5 Ways to Improve the Consistency of your Organisation’s Operations
Discover how to maximise productivity and customer satisfaction by improving the consistency of your organisation’s operations
Why Is ISO 9001 Important?
With so many different quality standards available, is ISO 9001 certification still important and valuable to businesses? And, perhaps more importantly, is it relevant to your industry in particular?