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Get up to speed on all the latest industry news, from ISO revisions to the latest research, and discover the newest products from Citation ISO Certification. You can also brush up on your business and ISO management skills using our detailed guides, crafted using insider knowledge from our experts.
The Environment Act is now law – but what does it mean?
After a long and bumpy path through parliament, in November 2021 the Environment Act was finally given royal assent. But what does the Act cover, and what does it mean for businesses?
What are the barriers to business’ environmental ambitions?
Customers, governments and campaigners all want businesses to embrace sustainability, but change is taking a long time to come. So, what’s stopping them?
The 101 on efficient warehouse management
Warehouse efficiency has long been relied upon for successfully servicing many industry sectors, but the recent boom of e-commerce has brought it even more into focus. A high level of organisation and quality communication is required to effectively manage a warehouse and consistently (and successfully) fulfil the end consumer’s needs. None of this is possible without efficient warehouse management.
How can ISO 9001 help sole traders?
ISO 9001 is an internationally recognised Standard for quality, but this doesn’t mean that it is only designed for large companies. Read on to find out how micro businesses and sole traders can also benefit from its processes.
How to Manage Remote Teams Effectively
As lockdowns and other huge restrictions remain in place, the matter of managing remote work remains acutely relevant. Several issues therefore need close consideration: human interaction, tools to facilitate the workflow, and work efficiency tracking/measurement.
The cost of cyber insecurity
Cyber crime is becoming ever more lucrative to criminals as more and more businesses implement more digital solutions. With the number of attacks growing, more businesses are suffering the financial cost.
How could ISO 9001 help to improve my business?
Although all businesses try their best to avoid errors and issues that impact their business, it's common knowledge that this is notoriously hard to achieve. So how can a ISO 9001 compliant Management System help? Here's our 10 ten.
Learning the risk: why risk assessments are key to your business
Risk assessments are key to keeping your workforce safe. But the changes brought by COVID-19 revealed that not all businesses are necessarily being proactive when it comes to assessing risk.
How do sole traders carry out a management review?
Management reviews are an essential part of ISO maintenance – but how do you carry them out if you are the only one in your business? Read on to find out.
How can construction companies help in the Race to Zero?
The Race to Zero is on, and every industry needs to do its bit to cut our carbon emissions. But what can construction companies do to shrink their footprint, and how can ISO 14001 help?
Our Review Of The Back to Work Report
To find out how business adapted to the first national lockdown and how they recovered afterwards, we’ve created an in-depth report based on the results of our survey of SMEs.
Did business continuity plans help businesses during lockdown?
When the first national lockdown was announced, businesses across the country had to adapt quickly. But were those with business continuity plans better able to deal with the challenge? We went to find out.
Wrap it up: how to keep outdoor workers safe in winter
As the leaves fall and the mercury drops, many of us head inside to hibernate. But outdoor workers need to go outside in all weathers, which opens them up to cold-related illnesses and injuries. So, what can you do to keep workers warm and safe this winter?
Master the 8D method of problem-solving
A one-off non-conformity is common in any business, but if left to multiply, they can cause significant damage. Finding the root cause is key, and there are plenty of methods you can use. One of the most popular, particularly among larger companies, is the 8D method.
Testing, testing: how to test your business continuity plan
A robust business continuity plan can help your business get back on its feet after an unexpected interruption, such as an IT failure, powercut or pandemic. But a plan is only effective if it is implemented correctly, and the best way to determine that is to test it.
What are the 5 key components of a business continuity plan?
The power goes off, you’re hit with a cyber-attack, a pandemic breaks out… disruption to your business can happen at any time, but how you react to it can make all the difference. A business continuity plan can ensure your reaction is the right one, but what does it involve?
The long game: why strategy is the key to environmental sustainability in business
We’ve all doing our bit by throwing cans in the recycling bin at work and flicking off the lights when we’re the last to leave the office, but can environmental sustainability in business ever be fully realised without a long-term strategy?
Are you ready to Tender?
An overview of the different types of tenders and the issues you should consider before responding
5 Cloud Security Tips For Keeping Your Business Data Safe
Cloud storage presents many benefits for the convenient availability of data, but confidentiality risks should be considered at all times. Here are five tips to tighten your cloud security:
10 Information Security Tips for Small Businesses
Read our tips on how small and micro businesses can protect themselves from information security threats
5 tips to turn customer complaints into useful insight
People don’t like complaining – they do it because you have in some way annoyed or frustrated them. That is why it is important to remember these 5 important tips.
Why Going Green is Good For Business
When environmental issues first hit the headlines back in the late 1970s the concept of going green was alien to most businesses. Since then, the world has pulled together and created all kinds of initiatives and programs to help slow the effects of global warming.
5 Common Project Management Mistakes & How To Avoid Them
What are the most common mistakes project managers make — and more importantly, how can you avoid them?
5 Tips for businesses looking to Tender
Tenders can be an important source of new business for your organisation. But how do you make sure you stand out from the competition and win those contracts?
Can an ISO really be the secret to business success?
A newly published standard, ISO 9004 : 2018, claims exactly that, by divulging the secrets and strategies used by some of the most successful businesses today.
Getting the customer experience right
A positive customer experience is a vital part of any successful organisation. Find out how you can get it right with these tips.