Get up to speed on all the latest industry news, from ISO revisions to the latest research, and discover the newest products from Citation ISO Certification. You can also brush up on your business and ISO management skills using our detailed guides, crafted using insider knowledge from our experts.
After a long and bumpy path through parliament, in November 2021 the Environment Act was finally given royal assent. But what does the Act cover, and what does it mean for businesses?
Customers, governments and campaigners all want businesses to embrace sustainability, but change is taking a long time to come. So, what’s stopping them?
Warehouse efficiency has long been relied upon for successfully servicing many industry sectors, but the recent boom of e-commerce has brought it even more into focus. A high level of organisation and quality communication is required to effectively manage a warehouse and consistently (and successfully) fulfil the end consumer’s needs. None of this is possible without efficient warehouse management.
ISO 9001 is an internationally recognised Standard for quality, but this doesn’t mean that it is only designed for large companies. Read on to find out how micro businesses and sole traders can also benefit from its processes.
As lockdowns and other huge restrictions remain in place, the matter of managing remote work remains acutely relevant. Several issues therefore need close consideration: human interaction, tools to facilitate the workflow, and work efficiency tracking/measurement.
Cyber crime is becoming ever more lucrative to criminals as more and more businesses implement more digital solutions. With the number of attacks growing, more businesses are suffering the financial cost.
Research carried out among workers across the globe reveals that employers need to recognise the mental health vulnerabilities of their staff in the wake of the changes brought about by COVID-19.
There’s light at the end of the COVID-19 tunnel, but what can businesses do to make sure they’re on the front foot if another pandemic takes the world by storm?
Although all businesses try their best to avoid errors and issues that impact their business, it's common knowledge that this is notoriously hard to achieve. So how can a ISO 9001 compliant Management System help? Here's our 10 ten.
Risk assessments are key to keeping your workforce safe. But the changes brought by COVID-19 revealed that not all businesses are necessarily being proactive when it comes to assessing risk.
What did businesses do when the pandemic spread in 2020? How well did they cope, and how did staff deal with the changes? To find out, we went and asked them.
Management reviews are an essential part of ISO maintenance – but how do you carry them out if you are the only one in your business? Read on to find out.
The Race to Zero is on, and every industry needs to do its bit to cut our carbon emissions. But what can construction companies do to shrink their footprint, and how can ISO 14001 help?
To find out how business adapted to the first national lockdown and how they recovered afterwards, we’ve created an in-depth report based on the results of our survey of SMEs.
The COVID-19 global pandemic hit businesses hard, but what long-term changes has the spread of the virus caused? From rapid digital evolution to continuity planning, here are some of the key long-term effects.
From 1 January we will no longer be a member of the EU, and this means that there will be changes when it comes to the way we handle personal data. To help you make sure you’re ready, take a look at our Brexit checklist.
When the first national lockdown was announced, businesses across the country had to adapt quickly. But were those with business continuity plans better able to deal with the challenge? We went to find out.
As the leaves fall and the mercury drops, many of us head inside to hibernate. But outdoor workers need to go outside in all weathers, which opens them up to cold-related illnesses and injuries. So, what can you do to keep workers warm and safe this winter?
A one-off non-conformity is common in any business, but if left to multiply, they can cause significant damage. Finding the root cause is key, and there are plenty of methods you can use. One of the most popular, particularly among larger companies, is the 8D method.
COVID-19 is still far from being banished to the back of our minds, but with the dust settling on many hastily put-together remote working solutions, what should businesses do next to shore up their information security?
A robust business continuity plan can help your business get back on its feet after an unexpected interruption, such as an IT failure, powercut or pandemic. But a plan is only effective if it is implemented correctly, and the best way to determine that is to test it.
The power goes off, you’re hit with a cyber-attack, a pandemic breaks out… disruption to your business can happen at any time, but how you react to it can make all the difference. A business continuity plan can ensure your reaction is the right one, but what does it involve?
The sun is out and lockdown is loosening, which means more of us are lying out in the sun to bake. But what are the risks of summer sun and extreme heat to outdoor workers? Read on to discover the risks and what you can do to keep your workers safe this summer.
We’ve all doing our bit by throwing cans in the recycling bin at work and flicking off the lights when we’re the last to leave the office, but can environmental sustainability in business ever be fully realised without a long-term strategy?
There’s a little bit of light at the end of the lockdown tunnel and organisations across the country are starting to think about getting back to business. But it won’t be a case of flinging open the doors and welcoming back your staff. COVID-19 is still a threat, and as a result,
Lockdown may be preventing business as usual, but it could be the perfect opportunity to give your business a spruce up. Here’s our round-up of what you could do to help your business to spring back into action after lockdown.
An overview of the different types of tenders and the issues you should consider before responding
Cloud storage presents many benefits for the convenient availability of data, but confidentiality risks should be considered at all times. Here are five tips to tighten your cloud security:
Read our tips on how small and micro businesses can protect themselves from information security threats
People don’t like complaining – they do it because you have in some way annoyed or frustrated them. That is why it is important to remember these 5 important tips.
When environmental issues first hit the headlines back in the late 1970s the concept of going green was alien to most businesses. Since then, the world has pulled together and created all kinds of initiatives and programs to help slow the effects of global warming.
What are the most common mistakes project managers make — and more importantly, how can you avoid them?
Tenders can be an important source of new business for your organisation. But how do you make sure you stand out from the competition and win those contracts?
A newly published standard, ISO 9004 : 2018, claims exactly that, by divulging the secrets and strategies used by some of the most successful businesses today.
A positive customer experience is a vital part of any successful organisation. Find out how you can get it right with these tips.