Get up to speed on all the latest industry news, from ISO revisions to the latest research, and discover the newest products from Citation ISO Certification. You can also brush up on your business and ISO management skills using our detailed guides, crafted using insider knowledge from our experts.
ISO 9001:2015 is the globally recognised Standard for Quality Management Systems, designed for organisations of all sizes and sectors to […]
When it comes to maintaining high standards in quality management, keeping up with updates to ISO 9001 is essential for […]
Maintaining your ISO 9001 certification might seem like a daunting task, but with the right approach, it can become an […]
There’s a lot to compete with as a business so maintaining quality and excellence is more important than ever. One […]
In February 2024, the International Organization for Standardization (ISO) introduced the Climate Action Changes amendment to the most widely used ISO Standards including 27001, 14001, 45001, and 9001.
ISO 9001 for Manufacturing In the world of manufacturing, quality is everything. It’s what keeps customers happy and products safe. […]
If you’re getting to grips with the ISO 9001 Standard, you might be wondering about a fundamental question: does ISO […]
Maintaining high–quality standards is crucial for overall success, and businesses should prioritise and demonstrate continuous improvement of the services they […]
ISO 9001 is a big name in quality management systems, but does ISO 9001 cover Health & Safety? Let’s take […]
A management review for ISO 9001 is a critical process that makes sure an organisation’s Quality Management System (QMS) remains […]
ISO 9001 might often be more associated with product based businesses, however its core principles and benefits are just as […]
ISO 9001, the Standard for quality management systems (QMS) outlines the requirements organisations should follow to consistently deliver products and […]
In the world of information technology (IT), delivering the highest quality products and services is crucial for success. Customers and […]
In February 2024, the International Organization for Standardization (ISO) introduced an ISO 9001 climate change amendment called the Climate Action […]
ISO 9001 is a Standard that’s globally recognised for Quality Management Systems (QMS). Yes, the core principles remain the same, […]
Within the GDPR (General Data Protection Regulation) you’ll find Article 32, which is well-known to those in the realm of […]
As a financial business, your business relies on trust. Your customers trust banks, investment firms, and other financial institutions to […]
Today’s dynamic work environment demands that employers ensure the wellbeing of employees beyond physical safety. Psychological and social factors can […]
In the world of business, ISO certifications are what companies strive to achieve to ensure the quality, safety, efficiency, and […]
In the world of quality management, it’s essential for businesses to not only maintain compliance but also adopt a proactive […]
An Integrated Management System (IMS) can benefit your organisation magnificently. If you’re looking to get ISO 9001 and ISO 27001 […]
The exact role of a certification body can sometimes be a bit difficult to unpick, but we’re here to demystify […]
It’s that time again. With the festive celebrations a distant memory and January feeling like it will go on forever, it’s likely your employees are feeling the slump. They’re not alone. January is the UK’s peak time for sickness absence and stress with the number of sick days higher in January than in any other month.
In quality and environmental management, ISO Standards play a pivotal role in making sure organisations adhere to internationally accepted benchmarks. […]
The difference between cyber security and information security might be small, but understanding the differences is a top priority if […]
We’re wrapping up the year and we wanted to take a minute to say thank you for being a brilliant […]
Cyber security is important to all businesses but especially those scaling up. Businesses that don’t protect themselves as they grow can have a difficult time recovering from a cyber attack. Prioritising cyber security during business growth is essential to protect your business from threats that could hamper growth and the future of your business.
Physical security controls offer businesses protection against damaging attacks that threaten your information security. Keeping your data and information safe […]
So, you’ve managed to attain certification to ISO 27001. You’ve strengthened your business’ information security, providing the platform for success. […]
The constant evolution of cyber threats means businesses need to consider adopting information security risk management. As new technologies are […]
Carrying out an ISO 27001 gap analysis might seem like a daunting task for your business. With multiple requirements, controls […]
Cyber security is important to all businesses but especially those scaling up. Businesses that don’t protect themselves as they grow can have a difficult time recovering from a cyber attack. Prioritising cyber security during business growth is essential to protect your business from threats that could hamper growth and the future of your business.
Information security policies form the foundation of an organisation’s security and are featured as part of ISO 27001’s controls. But what are they and what should they include?
Cyber resilience is a business’ ability to prepare for, respond to, and recover from cyber threats and attacks while continuing […]
So, let’s paint a scenario, however far-fetched it may seem…your business is continuing to grow, going from strength to strength. […]
Implementing the ISO 27001 Management System does not necessarily mean that you have fulfilled your responsibilities as a business handling personal data in accordance with the GDPR, but it does mean you're well on your way.
Identifying and responding to risks that threaten to compromise your information security should be an integral part of your responsibility […]
Implementing the ISO 27001 Management System does not necessarily mean that you have fulfilled your responsibilities as a business handling personal data in accordance with the GDPR, but it does mean you're well on your way.
Implementing the ISO 27001 Management System does not necessarily mean that you have fulfilled your responsibilities as a business handling personal data in accordance with the GDPR, but it does mean you're well on your way.
Implementing the ISO 27001 Management System does not necessarily mean that you have fulfilled your responsibilities as a business handling personal data in accordance with the GDPR, but it does mean you're well on your way.
Colleges and other education establishments are now required to implement ISO 27001 as part of their 2019/2020 contracts
Colleges and other education establishments are now required to implement ISO 27001 as part of their 2019/2020 contracts
Does your organisation consider and manage its environmental impact? Everyday businesses are faced with increasing pressure from customers, regulators and governments to reduce their environmental impact.
Colleges and other education establishments are now required to implement ISO 27001 as part of their 2019/2020 contracts
ISO 27001 is the international Standard for information security but how does it work to protect your organisation and its information?
The ISO 14001 standard has been updated, but how will these changes affect businesses? ISO 14001:2015 follows the new Annex SL framework. It also includes more leadership responsibilities and addresses the environmental impact at all stages within product life cycle.
Cyber security is just as important in the construction industry as any other. With so much sensitive information stored within […]
There are lots of environmental factors affecting business operations, whether that’s down to you, or something you can’t do anything […]
Cyber security is all about how organisations work to reduce the risk of cyber attacks. They’re becoming ever more common […]
ISO 9001 processes and procedures are integral to managing the requirements needed to meet the criteria outlined in the ISO […]
If you are looking to reduce waste management costs and demonstrate your business’ commitment to protecting the environment, implementing an environmental management system such as ISO 14001 can be a fitting solution.
Make change that lasts Let’s face it, many businesses view mental health initiatives as a nice thing to have rather […]
ISO non-conformance is the failure to meet one or more of the requirements outlined in management standard criteria. Whether it’s […]
What is ISO corrective action? In every business mistakes will happen, but it’s how you learn from these mistakes that […]
ISO Standards are thought of as the global best practices by many industry leaders, so being ISO-certified shows your clients and customers that you’re a company to be trusted. But what happens when your business isn’t operating up to Standard? It’s known as non-conformance.
Great news – we can now certify to the new ISO 27001:2022 Standard. This has been brought bang up to date so you can make sure your business is always one step ahead of cyber criminals.
By implementing some of the information security controls required by ISO 27001, you will be able to show due diligence to laws and regulations relating to data protection, like the GDPR and DPA.
With rising energy costs a challenge for every business you’ll want to make sure you’re being as efficient as possible and reducing your energy waste. Improving how you manage your energy can make a real difference to your business and the environment. So, it’s time for some positive energy, you’ve got the power to make changes to increase your energy efficiency, reduce your environmental impact, increase savings and boost your brand reputation.
We’ve changed our name from QMS International to Citation ISO Certification. We’re the same great people providing the same great service, but our new and exciting rebrand is a truer reflection of who we are and we’re ready to share it with you.
We’re excited to share that we now offer ISO 14001 and ISO 45001 (as well as ISO 9001) on our popular virtual training workshop service, ISOMentor.
The first Monday in February (which this year was 6 February) has been dubbed ‘National Sickie Day’. Statistically, it’s the day that more workers in the UK will call in sick than any other day.
You may remember back in November we aligned our management system platform with Citation’s and introduced you to your improved, streamlined management system hub – Atlas. Well, we promised you more exciting developments to come in 2023 and they’re here!
Working in the construction industry, you probably have a good understanding of how competitive the market is. In order to successfully bid on projects, your construction firm must keep up to speed with industry demands. And this isn’t always easy without the right guidance… That’s where ISO Standards come into play!
We’re wrapping up the year and we wanted to take a minute to say thank you for being a brilliant business and we look forward to continuing to support you in 2023.
The much-anticipated 2022 update to the ISO 27001 Standard is here! Its official name – ISO/IEC 27001:2022 Information Security, Cybersecurity […]
Is employee disengagement or ‘quiet quitting’ if you want to be trendy, affecting your business? Odds are, it is. According […]
When you think about Health & Safety what springs to mind? It’s probably a safe working environment – handrails, hazard […]
It was an honour to be nominated for the Employer of the Year 2022 award Unfortunately, we walked away empty-handed […]
We’re thrilled to be a finalist at the Norfolk Business Awards 2022! After two rounds of judging, we’re delighted to […]
We’re making your management system platform a whole lot better. We’re excited to share that we’re revamping and evolving our […]
Looking for ISO consultancy you can count on? We’re here for you at all stages of ISO certification and beyond. […]
Monday 10 October is World Mental Health Day and we’re looking at what you can do to support your team. […]
We’ve all heard the saying safety first. So, when you’re responsible for the Health & Safety of employees and customers, […]
At first glance, International Standards can seem tricky, time-consuming, and reserved for larger organisations but take a closer look and […]
What makes training “high-quality”? Is it engaging content? Additional resources? Approvals and certification? We believe it’s a mixture of all these points that makes for high-quality training, which can benefit your organisations in many ways…
When you work in manufacturing, you know compliance is key to meeting the standards expected of your business. From health and safety hazards to unsatisfactory goods, a breach in the system could damage operations. Such problems can lead to unhappy customers and harm the reputation of your business.
Whether you want to dig deeper into the Standard requirements, recap on internal audit training or gain practical advice, our virtual workshops are your new go-to ISO guide. Our live workshops will ensure you and your team understand everything you need to know about your management system and get the maximum benefit for your business.
According to the HSE, construction is ranked as one of the most dangerous industries to work in. In fact, the rate of fatal injury in construction is around four times as high as the average rate across all industries.
As a team leader, one of your main responsibilities is maintaining relationships with your employees and keeping the team spirit up. However, when you’re managing a remote team, this can be easier said than done.
The rate at which businesses are experiencing cybersecurity breaches is alarming. The latest UK government survey found that in the last 12 months, 39% of UK businesses identified a cyber-attack. Within this, 31% of businesses estimate they were attacked at least once a week.
No manufacturer was left unchanged by the pandemic. Vulnerabilities in the supply chain were exposed, operations pivoted, and changes were […]
Cyber incidents are the biggest concern for companies globally in 2022, according to the Allianz Risk Barometer. No company is […]
A purchasing procedure outlines the process of obtaining goods and services through your supply chain. As a business, you need […]
As part of our commitment to protect the environment, we’ve made a promise to plant a tree for every new ISO 14001 certificate we certify in 2022. Plus, if we reach 1,500 trees, we’re going to double this number to 3,000. That’s something to root for!
Keeping abreast of various technical developments may be tough, especially because new technologies appear every day. Companies need to stay informed about tech trends to be successful. In this article, we will list 10 logistics technology trends to keep an eye on in 2022.
Did you know that 822,000 workers suffered from work-related stress, depression, or anxiety in 2020/21? Additionally, new cases of work-related mental ill-health rose by 50% last year, according to the HSE.
Often, when we think of injuries in the workplace our minds jump to immediate accidents that happen without warning as a result of an incident like a trip, fire, or fall. However, one of the most common workplace injuries is musculoskeletal disorders.
As your business operates day-to-day, it is almost certain that you will be producing and/or discarding waste products. When you consider how many businesses are operating in the UK (roughly 5.6 million), you can only imagine the sheer amount of waste they collectively produce. In fact, a government report estimates that the UK generated 43.9 million tonnes of commercial and industrial (C&I) waste in 2018 alone.
Over the last few months, we’ve been in touch to let you know that the Launchpad platform is being decommissioned. Access to this platform will end on Thursday 31st March 2022. To ensure a smooth transition to the new platform, customer accounts have been created and all our existing Launchpad user documentation migrated to QMS Connect Lite.
Businesses are now relying on technology more than ever. That increased usage of technology presents an increased risk of cyber-security threats - from malware to phishing. To tackle this increased risk posed by the ongoing technological revolution businesses today are experiencing, experts have anticipated a new version of ISO 27001 to be released this year.
Research by business services provider DWF suggests that organisations who are failing to improve their environmental, social and governance (ESG) credentials are struggling to attract new talent.
Supply chain security is an integral part of supply chain management that looks at the risks associated with external suppliers, vendors, and others. Ultimately, the goal of supply chain security is to identify, analyse, and mitigate the risks that come as part of working with other organisations.
ISO 27001 and ISO 27002 are being updated this year, but what are the updates likely to involve and what should you do if you already hold an ISO 27001 certificate? Read on to find out.
The third Monday of January is held to be the most depressing day of the year, bringing some much-needed attention to mental health. But what can employers do to support their workers’ well-being through the winter and beyond?
As a business owner you’re probably very aware that organisations like yours are being judged on their impact on the planet. As a result, it’s likely that more customers going forward will decide whether to buy from you depending on your sustainability goals.
The Health and Safety Executive has published its workplace health & safety statistics for 2020/21, revealing the toll of the pandemic and the continuation of poor mental health among workers.
It’s that time of year again! Read on to find out more about our office hours over the Christmas holidays.
After a long and bumpy path through parliament, in November 2021 the Environment Act was finally given royal assent. But what does the Act cover, and what does it mean for businesses?
The new global Standard on psychosocial risks in the workplace is now available from QMS, who will be offering it as a standalone product or as part of an integrated management system with relevant ISOs.
Want to find out how your business measures up against your peers when it comes to environmental sustainability, business continuity and information security? A new tool promises to do just that.
To fulfil the requirements of clause 4 of your ISO, you must understand the needs and expectations of your interested parties. But who are your interested parties, and how do you manage their expectations
With information increasingly under threat, QMS International has implemented a fully compliant ISO 27001 management system to help ensure the protection of business information.
The COP26 gathering in Glasgow brought home the importance of change to the way we run our businesses and live our lives. But what part can ISOs play in this?
Keeping workers safe and healthy is a legal obligation but results from a new survey have revealed that than one in 10 manual workers don’t feel that their employers take the issue seriously enough.
Customers, governments and campaigners all want businesses to embrace sustainability, but change is taking a long time to come. So, what’s stopping them?
Carbon off-setting is being increasingly used by businesses to boost their green credentials. But how does it work and is it actually a useful tool for greater sustainability?
Create a tailored quality management system that also follows the recommendations of the new BS 10800 to help your security business meet the criteria of the Approved Contractor Scheme of the Security Industry Authority.
Safety meetings such as toolbox talks are a great way to promote health & safety within an organisation. But what do they involve and how can they help you to meet ISO 45001 requirements?
On 1 October Natasha’s Law comes into force, which means food producers and suppliers need to ensure that they have the right ingredient information displayed. But what exactly is changing and how can ISO 22000 help?
In the first half of 2021, we spoke to businesses about their attitudes towards sustainability in the wake of the COVID pandemic. The results have now been analysed and published in our in-depth report.
Warehouse efficiency has long been relied upon for successfully servicing many industry sectors, but the recent boom of e-commerce has brought it even more into focus. A high level of organisation and quality communication is required to effectively manage a warehouse and consistently (and successfully) fulfil the end consumer’s needs. None of this is possible without efficient warehouse management.
ISO 9001 is an internationally recognised Standard for quality, but this doesn’t mean that it is only designed for large companies. Read on to find out how micro businesses and sole traders can also benefit from its processes.
Ransomware attacks in the first half of 2021 have doubled with the education, retail and manufacturing sectors proving to be the most appealing targets.
QMS International is happy to announce that we have raised more than £1,000 for the Woodland Trust, which will go towards supporting the reforestation of Britain.
Lone working carries unique risks, and with approximately eight million people already working without others in the UK, employers need to know what they can do to keep them safe.
The HSE (Health and Safety Executive) has released its provisional statistics for fatal workplace accidents in the year 2020/21, revealing that there was an increase of 29 deaths after the record low of 2019/20.
From September, construction companies bidding for public contracts worth £5 million or more must commit their business to reaching a net zero target by 2050, highlighting the growing emphasis on businesses growing their environmental consciousness.
QMS has so far raised a total of £580 for the Woodland Trust by donating £10 for every completion of a survey assessing business attitudes towards the environment.
Business in the manufacturing sector is picking up, which means more businesses are re-opening their doors or upping the pace of production. But how can you restart safely and prepare for growth?
QMS has adapted its new online platform, QMS Connect, so that both new and existing customers can reap the benefits of more straightforward ISO project management from one single platform.
The pandemic may have made 2021 a tough year for many, but the dedication of QMS’ staff has led to a 1* rating for ‘very good’ engagement in the 2021 Best Companies survey, a fantastic achievement.
Mental health in the workplace has become a priority issue, particularly after the effects of COVID-19. But how can ISOs help you to support your team’s mental well-being?
As lockdowns and other huge restrictions remain in place, the matter of managing remote work remains acutely relevant. Several issues therefore need close consideration: human interaction, tools to facilitate the workflow, and work efficiency tracking/measurement.
When the pandemic hit, Efinity Labs threw itself into sanitiser production. With a new product and new processes, the time was right to take quality to the next level with ISO 9001.
The past year has shown that cyber-attacks are on the increase – and they’re gaining in sophistication too. So, what kinds of attacks are on the rise, and what can businesses do to defend themselves?
Our new webinar page means that you can catch up on recorded webinars and take a look at the schedule for our upcoming presentations.
Cyber crime is becoming ever more lucrative to criminals as more and more businesses implement more digital solutions. With the number of attacks growing, more businesses are suffering the financial cost.
If you want to build greater trust both within and outside of your organisation, implementing a strong framework of health & safety processes can help to grow your business’ reputation as a responsible employer.
With cyber security becoming a hot topic due to the rise in remote working, we set out at the beginning of 2021 to find out how vulnerable SMEs are to cyber-attack, and what they are doing to protect themselves.
Research carried out among workers across the globe reveals that employers need to recognise the mental health vulnerabilities of their staff in the wake of the changes brought about by COVID-19.
If you're looking for advice on how to best apply the guiding principles of ISO 45001, our top 10 non-conformances could help you identify where improvements could be made.
Typical non-conformance can help you to identify where you could make improvements to your own processes and procedures to ensure you're getting the very best out of your ISO. Here is our ISO 27001 top 10.
There’s light at the end of the COVID-19 tunnel, but what can businesses do to make sure they’re on the front foot if another pandemic takes the world by storm?
With the reduction of environmental impact an on-going hot topic, we've identified the top 10 non-conformances our customers identified through their ISO 14001 Certification.
Although all businesses try their best to avoid errors and issues that impact their business, it's common knowledge that this is notoriously hard to achieve. So how can a ISO 9001 compliant Management System help? Here's our 10 ten.
The rapid switch to remote working turned business cyber security on its head. But how prepared are SMEs for a cyber-attack, and how strong are their defences? To find out, we went and asked them.
Risk assessments are key to keeping your workforce safe. But the changes brought by COVID-19 revealed that not all businesses are necessarily being proactive when it comes to assessing risk.
What did businesses do when the pandemic spread in 2020? How well did they cope, and how did staff deal with the changes? To find out, we went and asked them.
Management reviews are an essential part of ISO maintenance – but how do you carry them out if you are the only one in your business? Read on to find out.
The Race to Zero is on, and every industry needs to do its bit to cut our carbon emissions. But what can construction companies do to shrink their footprint, and how can ISO 14001 help?
Read on to find out what a QMS is, what it does and what benefits it can bring to any organisation, large or small.
Copart UK wanted to enhance their services and provide reassurance to clients in the wake of the COVID-19 pandemic. Read on to find out how QMS’ Business Continuity Solution helped them to develop a robust plan and set them on the course for ISO 22301.
To find out how business adapted to the first national lockdown and how they recovered afterwards, we’ve created an in-depth report based on the results of our survey of SMEs.
The COVID-19 global pandemic hit businesses hard, but what long-term changes has the spread of the virus caused? From rapid digital evolution to continuity planning, here are some of the key long-term effects.
From 1 January we will no longer be a member of the EU, and this means that there will be changes when it comes to the way we handle personal data. To help you make sure you’re ready, take a look at our Brexit checklist.
When the first national lockdown was announced, businesses across the country had to adapt quickly. But were those with business continuity plans better able to deal with the challenge? We went to find out.
The latest statistical report produced by the HSE (Health and Safety Executive) has revealed the lowest number of workplace deaths on record. However, it has also found an increasing trend towards work-related mental ill health.
As the leaves fall and the mercury drops, many of us head inside to hibernate. But outdoor workers need to go outside in all weathers, which opens them up to cold-related illnesses and injuries. So, what can you do to keep workers warm and safe this winter?
The global pandemic has put many businesses on the back foot. In recognition of this, the ISO extended the transition period for organisations upgrading from OHSAS 18001 to ISO 45001. But what should you do with this extra time to prepare?
Maintaining quality, consistency and customer satisfaction is key for success in the manufacturing industry – which is why the Standard for quality management (ISO 9001) could be the perfect partner if you’re looking to get ahead in the industry.
A one-off non-conformity is common in any business, but if left to multiply, they can cause significant damage. Finding the root cause is key, and there are plenty of methods you can use. One of the most popular, particularly among larger companies, is the 8D method.
COVID-19 is still far from being banished to the back of our minds, but with the dust settling on many hastily put-together remote working solutions, what should businesses do next to shore up their information security?
ClearView has been providing powerful commercial security systems to businesses and organisations since 1996. But to show their customers that they put safety alongside security, they chose to implement ISO 45001. Read on to discover their insights into the process.
A robust business continuity plan can help your business get back on its feet after an unexpected interruption, such as an IT failure, powercut or pandemic. But a plan is only effective if it is implemented correctly, and the best way to determine that is to test it.
The recruitment industry is a pretty saturated market with thousands of companies vying for the interest of clients and candidates. So how can you stand out from the crowd? With ISO 9001 in your pocket, you could put your agency at the front of the queue.
Show your clients that you take consistency, transparency and security seriously by upgrading to the latest version of ISO 20252, the international Standard for Market, Opinion and Social Research.
In 2019 the requirements of ISO 22301, the Standard for the Business Continuity Management System, were updated. Changes are minimal, but businesses certified to this Standard now have three years to upgrade. Read on to find out what the upgrade entails and how QMS can help.
Hunting for the root cause of a non-conformity and putting corrective action in place is all part and parcel of maintaining an ISO management system. But how do you go about it? To find out, check out our step-by-step guide.
After achieving certification in both ISO 9001 and ISO 27001, Cintra, a multi-award-winning enterprise architecture and cloud specialist, has grown in confidence, opening up new business pipelines and discussing new opportunities.
Research by IOSH (Institution of Occupational Safety and Health) and YouGov has revealed that businesses may be underestimating the importance of health and safety training for managers and the benefits it can bring to their reputation, productivity and working environment.
The HSE (Health and Safety Executive) has released provisional health and safety statistics for the year 2019/2020, revealing that 111 workers were fatally injured in the workplace, the lowest number of annual workplace deaths on record.
The power goes off, you’re hit with a cyber-attack, a pandemic breaks out… disruption to your business can happen at any time, but how you react to it can make all the difference. A business continuity plan can ensure your reaction is the right one, but what does it involve?
The sun is out and lockdown is loosening, which means more of us are lying out in the sun to bake. But what are the risks of summer sun and extreme heat to outdoor workers? Read on to discover the risks and what you can do to keep your workers safe this summer.
Whether working remotely, heading back to the office or switching between the two, the ‘new normal’ in the wake of the pandemic has put IT teams and cyber policies under strain. But what are the risks of our new working lives, and how can you keep your business secure?
To find out how the services of QMS help businesses reach ISO certification, we spoke to Daniel Goaillard of DS Water to learn about his experience and how he plans to use the Standards and QMS Connect to grow his business.
We’ve all doing our bit by throwing cans in the recycling bin at work and flicking off the lights when we’re the last to leave the office, but can environmental sustainability in business ever be fully realised without a long-term strategy?
When COVID-19 sent the construction industry into crisis, London-based firm LS Build was able to adapt to the situation and begin paving the road out of lockdown. Here’s how the firm relied on ISO 9001 to put them ahead of the curve.
There’s a little bit of light at the end of the lockdown tunnel and organisations across the country are starting to think about getting back to business. But it won’t be a case of flinging open the doors and welcoming back your staff. COVID-19 is still a threat, and as a result,
Every little helps when it comes to saving the environment, but some SMEs are taking even bigger steps towards a more sustainable business. To find out exactly what SMEs are doing to protect the planet, we went and asked them. Here’s a round-up of what we discovered.
Consumers and governments are calling for more businesses to embrace an environmentally sustainable way of working. But how realistic is it? And what should be done? We spoke to some SMEs to get their opinion.
After COVID-19 forced Rapid 3D Solutions (Tracecnc.co.uk) to shut down, its ISO 9001-assured procedures have been put to a new use – producing PPE for the NHS.
Non-conformances will often get flagged up in audits, but what is the difference between a major and a minor non-conformance? To dispel some of the confusion, we’ve put together a handy guide.
Lockdown may be preventing business as usual, but it could be the perfect opportunity to give your business a spruce up. Here’s our round-up of what you could do to help your business to spring back into action after lockdown.
You have to speculate to accumulate, and ISO 9001 has a strong case for investment. But if you or your management team need convincing, we’ve put together a business case just for you. Read on to find out more.
Fire, flood, theft, a global pandemic… disaster can strike at any time. But with the right preparation and tools at your disposal, you can help your business to come out on top. Here’s how ISOs can help.
QMS has been closely monitoring the latest Coronavirus advice and is fully equipped to continue to provide our usual services without interruption. Read on to get more details.
Don’t let your standards slip with an out of date management system – upgrading is easier than you think.
Figures from the 2018-19 HSE summary show that illness and injury rates at work remain high. Discover the details and what you can do to improve health and safety
Going for the pro-environmental option does not necessarily require a huge amount of financial investment. Companies can choose to adopt practical methods such as utilising office technology that help, rather than damage the environment.
Earlier this year, the International Organisation for Standardisation (ISO) updated the Standard for business continuity management – ISO 22301 – to make it easier and clearer to use. Find out how this change affects businesses currently using an ISO 22301:2012 Management System.
A detailed guide on what to do if you have failed an ISO audit and how you can recover from a failure.
Make your next management review one to remember with these top tips on how to keep them engaging.
ISO 22301:2019, the updated standard for business continuity management systems was published on 31st October 2019 and replaces the previous 2012 edition.
An in-depth look at Clause 4 of the Annex SL structured ISO Standards, Context of the Organisation.
They’re the main regulations overseeing health, safety, and welfare across Britain’s construction industry, but how much do you know about CDM? Here, we take a closer look at these important legal duties
An overview of the different types of tenders and the issues you should consider before responding
With a no-deal Brexit on the table, how are businesses going to meet their climate change requirements?
The Information Commissioner's Office (ICO) has updated their guidance on Subject Access Requests. Read more about the changes and how they affect your business.
Ensuring that your Management System is kept up-to-date is one of the most important aspects of maintaining your certification to your chosen Standard. If you've ever wondered where to start; look no further.
Cloud storage presents many benefits for the convenient availability of data, but confidentiality risks should be considered at all times. Here are five tips to tighten your cloud security:
Are you struggling to get your head around ISO Management Systems? This comprehensive guide will tell you all the essentials and get you up to speed in no time!
If data protection hasn’t crossed your mind much since the GDPR came into effect last year, then this month’s shocking announcement by the Information Commissioner’s Office (ICO) might give you pause.
What is SSIP? And what does it all mean? This blog explains SSIP membership and how businesses may become SSIP accredited. It also addresses the great benefits that SSIP accreditation can pose for buyers and suppliers. Finally, it provides insight into SMAS.
Find out how ISO 22000 is an excellent way to manage the complex processes that event management companies are required to follow.
Find out about the Plan Do Check Act cycle and how it works.
Read our tips on how small and micro businesses can protect themselves from information security threats
In the year since it was introduced, how does the European Commission rate the progress of the GDPR?
Find out about Integrated Management Systems and how they can help businesses like yours.
Annex SL is the high-level structure for modern ISO Standards. The new structure ensures consistency and compatibility between the different Management System Standards.
Documents that describe your Organisation's processes are referred to as a documented Management System. But how should you present these documents?
Find out about the differences between an ISO 9001 certified Management System and other available Quality Management Systems.
The 2019 version of ISO 20252 - the Standard for Market, opinion and social research - has been released. This third revision to the Standard has seen it updated to cover changes to both new and modified research practices.
While often viewed as a tool for larger companies, ISO 9001 certification actually has equal power to boost the performance of start-up ventures. Here’s how:
Empowered and engaged employees bring many benefits to an organisation. Find out how you can get your employees on side and bring these benefits to your business.
In May 2017, QMS International Limited was presented with the Feefo Gold Service Award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, rated by real customers.
In the year 2000, the ISO 9002 and ISO 9003 standards were retired and succeeded by a revised ISO 9001 - but is it a suitable replacement?
External Audits ensure that your processes, systems and Manual are still appropriate and, more importantly, beneficial to your business. Find out how you can get the most out of yours with these five tips.
Tesco have been fined £116,000 and ordered to pay costs of more than £10,000 following an incident where an employee at their Highwoods store was injured.
For the second year in a row, QMS has earned the Feefo Gold Trusted Service award for providing a high quality service to customers.
How to identify instances of non-conformity within a Management System and why it is important to do so.
Following the completion of an Employee Engagement Survey through Best Companies, QMS has made it onto the Best Companies Ones to Watch list for a second year.
People don’t like complaining – they do it because you have in some way annoyed or frustrated them. That is why it is important to remember these 5 important tips.
Following recent updates to privacy legislation, businesses now need to build data protection into their products and processes right from the design stages.
2019 sees the third year in a row that QMS has earned the Feefo Gold Trusted Service award.
Businesses looking to become more environmentally responsible are turning to ISO 14001 certified Environmental Management Systems to help them with these aims. But there is a separate Standard, ISO 50001 Energy Management, which is causing confusion for businesses who are unsure
With the UK’s exit from the EU drawing ever closer, how will companies using the current BS EN 1090 Standard and CE marking be affected?
It seems like the UK’s exit from the EU is just around the corner, and there are still so many questions on what will change and how businesses will be affected.
When environmental issues first hit the headlines back in the late 1970s the concept of going green was alien to most businesses. Since then, the world has pulled together and created all kinds of initiatives and programs to help slow the effects of global warming.
Since the GDPR came into force in May this year, there has been a lot of confusion and misconceptions surrounding the new regulations and how they apply to both businesses and individuals.
Find out how businesses can improve their Health & Safety program by implementing an ISO 45001 Management System.
What are the most common mistakes project managers make — and more importantly, how can you avoid them?
A Management Review is a formal, structured meeting which involves top management and takes place at regular intervals throughout the year. They are a critical and required part of running an ISO certified Management System. Find out how you can run an effective Management Review
Find out which of the ISO Standards help to meet the United Nation's (UN) 17 Sustainable Development Goals (SDGs).
If you decide to carry out a Supplier Audit on the companies you work with, here are some practical tips to help you prepare, ensuring that you get the most out of the process.
Internal Audits are scheduled periodic checks performed by businesses to ensure that their procedures are being followed as documented and are fit for purpose. Find out how they help your business to examine the operation and success of your Management System.
The second phase of the Energy Savings Opportunity Scheme (ESOS) is due to begin shortly and businesses who meet the qualification criteria will need to notify the Environmental Agency that they comply by the end of 2019. Find out if the scheme affects your business.
Discover how to maximise productivity and customer satisfaction by improving the consistency of your organisation’s operations
Find out what kind of risks can affect a business and what steps can you put in place to recover from these service disruptions - helping to maintain continuity in your service offering.
Information security isn’t a brand-new subject, but rapid advances in technology over recent years have made it much more challenging for organisations to protect personal data. Find out how you can protect your business.
The 2018 version of ISO 50001 Energy Management has been released seeing the Standard updated to include new processes and guidance which will allow businesses to use energy more efficiently and effectively.
QMS are delighted to announce a partnership with Your Tender Team. Together we are able to provide customers who are looking to go to tender the ISO Certifications they need to meet the tender's requirements, and the advice they need to get a successful bid.
In June we saw the release of the latest version of the food safety management Standard, ISO 22000. Find out how this change affects businesses currently using an ISO 22000:2005 Management System.
Tenders can be an important source of new business for your organisation. But how do you make sure you stand out from the competition and win those contracts?
With extra focus being placed on data protection in recent months, many organisations are left asking questions about their responsibilities toward it, especially over topics such as if they need to assign a Data Protection Officer.
The latest version of ISO 22000 Food Safety Management has been published, coming with big changes to the way risk is considered and to the structure of the Standard itself.
In May, the government announced a two month consultation to incentivise van owners to buy newer, lower emission models by reducing their Vehicle Excise Duty both in the first year of ownership and thereafter.
In today's digital world, almost every interaction you have with an organisation will involve the sharing of your personal data. Find out what rights you have when it comes to your personal data.
Today sees the long awaited enforcement date for the General Data Protection Act (GDPR) which sees a huge change for the way businesses store and use personal data.
QMS customer Connexin Limited, a business based in Hull that offers smart city solutions, as well as data centre services and internet/telephony services, recently achieved certification to three international Standards: ISO 9001 : 2015, ISO 14001 : 2015 and OHSAS 18001 : 2007.
A revealing report from the National Cyber Security Centre (NCSC) last month revealed that the number of cyber incidents encountered by UK businesses has not slowed, despite concerted efforts by bodies such as the NCSC to protect them from cyber threats.
Earlier this year, the International Organisation for Standardisation (ISO) updated the Standard for risk management – ISO 31000 – to make it easier and clearer to use. Find out how this change affects businesses currently using an ISO 31000:2009 Management System.
ISO 19011: 2011, Guidelines for auditing management systems, is under revision - expected publication is July 2018.
A Management System is introduced to a business and requires regular input, from all areas, to be truly effective. Therefore, getting employees to engage with the Management System is vital. Find out how with these 10 tips.
Social and sporting events are coming under attack by cyber criminals. Due to the amount of people taking part, the attention garnered by such attacks can be immense. Find out how you can combat these threats.
A newly published standard, ISO 9004 : 2018, claims exactly that, by divulging the secrets and strategies used by some of the most successful businesses today.
With the introduction of ISO 45001:2018, businesses certified to OHSAS 18001 will need to decide when they should upgrade to the new standard.
The new ISO 45001:2018 Standard was officially published on March 12th, marking a turn in how industry will handle the safety of their employees.
ISO 45001 replaces the existing OHSAS 18001 Standard and migration requirements are being drawn up to help business transition before the 3 year window closes.
A positive customer experience is a vital part of any successful organisation. Find out how you can get it right with these tips.
Risk is often viewed in a negative light, turn it into a positive one through an effective risk management process.
The latest version of the ISO 31000 Standard was officially published on February 15th. The 2018 version sees an update to the structure of the Standard as well as a clearer, more concise guide to managing risk within business.
Ten tips to becoming a greener, more environmentally friendly business.
Due to become law in May 2018, the General Data Protection Regulation (GDPR) is going to affect all UK businesses and organisations regardless of size. The changes will present challenges to local authorities, especially for smaller towns and parish councils with limited budgets.
As part of it's efforts to keep ISO Standards up-to-date and relevant for all types of business, the International Organisation for Standardisation (ISO) is focusing their attentions on the ISO 50001 Energy Management Standard.
Morrisons are the latest company to be sued with legal action being taken by their staff after their personal details were leaked by a rogue employee in 2014.
The Health and Safety Executive (HSE) has recognised the impact that cyber attacks could have in increasing Health and Safety risks.
Reports state that, by simply updating their software, the NHS could have avoided the crippling effects of the WannaCry ransomware outbreak in May 2017
The International Organisation for Standardisation (ISO) have replaced BS 11000 - collaborative business relationship management systems - with ISO 44001.
The popular ISO certification covering Food Safety – ISO 22000 – is undergoing its scheduled review by the International Organisation for Standardisation.
Beko are the latest company having to recall a potentially dangerous product. Find out how product recalls and ISO 9001 reduce the risk of reputational damage.
With so many different quality standards available, is ISO 9001 certification still important and valuable to businesses? And, perhaps more importantly, is it relevant to your industry in particular?
Companies that collect, store or process data relating to any EU resident will be required to comply with the new EU regulation by May 2018. But what happens if they don't?
Here are the top 10 process failings we help businesses to overcome on a daily basis, through the implementation of an ISO 9001:2015 Management System:
The new ISO 37001 Standard, published today, will help Organisations to prevent, detect and address bribery
TalkTalk has been fined a record £400,000 by the UK’s Information Commissioner’s Office (ICO) for a cyber attack that occurred last year. Find out how this relates to ISO 27001:
ISO 20000-1, the Standard for IT Service Management, has been updated. The Standard has been revised with new features and updated guidance, allowing businesses to improve their IT service provision and ensure that their processes is in line with modern techniques and expectation
Find out how the General Data Protection Regulation (GDPR) - a new Regulation created by the European Commission to strengthen and unify data protection for individuals within the European Union (EU) - will affect your business.
What changes can businesses expect from the new ISO 45001 International Standard.
The ISO 9001 standard is due its next update, but how will these changes affect businesses?
ISO 45001 is due to be published towards the end of 2016 and will become the internationally recognised standard for Occupational Health and Safety Management Systems. It will replace OHSAS 18001 and other similar systems and comes with a range of additional benefits.
Approximately 2.5% of all European energy is produced by servers within data centres and it is anticipated that this will double in the next 5 years.
QMS International has successfully achieved accreditation with the ASCB*, a UK Accreditation Body respected for its integrity and impartiality throughout the World.
QMS International are proud to have successfully completed the 20th annual audit of their longest standing ISO certified client, Barnes Webster.
On 25th October 2014, QMS received a Platinum World Commitment Award in recognition for their commitment to Quality, Leadership, Technology and Innovation.
QMS would like to congratulate Rainbow Print (Wales) Ltd on their recent achievement. They have been operating with a QMS Quality Management System since 2001.
ISO 27001 has recently undergone a revision & been re-published. The changes made should help ISO 27001 fit better alongside ISO 9001 and ISO 20000.
QMS is proud to announce that we have been awarded the Green Apple Award for Environmental Best Practice.
QMS International use cookies to provide you with a better site experience, enable features and to help us understand how our website is being used.
By continuing, you consent to the use of cookies in accordance with our Cookie Policy