Documents that describe your Organisation's processes are referred to as a documented Management System. But how should you present these documents?
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The engagement of people is the view that an organisation's capability to deliver value is based on everyone being competent, empowered and engaged. FInd out how this fits in with ISO 9001.
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Beko are the latest company having to recall a potentially dangerous product. Find out how product recalls and ISO 9001 reduce the risk of reputational damage.
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With so many different quality standards available, is ISO 9001 certification still important and valuable to businesses? And, perhaps more importantly, is it relevant to your industry in particular?
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Michelle Whitehouse, Marketing Manager at QMS commented: “It was a real honour to receive this award because everything we do is focused on meeting the needs of our customers. This award provides verification that we are delivering the best possible service to the businesses that we work with. We are so grateful to the customers that took the time to provide feedback and helped us to achieve this fantastic award.”
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Companies that collect, store or process data relating to any EU resident will be required to comply with the new EU regulation by May 2018, if they don’t want to face significant penalties. ISO 27001 offers businesses an Information Security Management System which follows international best-practice and will help you to put processes in place that protect all information assets, not just those which belongs to your customers.
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Here are the top 10 process failings we help businesses to overcome on a daily basis, through the implementation of an ISO 9001:2015 Management System:
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In the year 2000, the ISO 9002 and ISO 9003 standards were retired and succeeded by a revised ISO 9001 - But is it a suitable replacement?
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