Coronavirus update: our services


QMS has been closely monitoring the latest advice and is fully equipped to continue to provide our usual services without interruption. Read on to get more details.

As Coronavirus (Covid-19) continues to spread, some businesses are choosing to close their sites and others are having to adjust their services.

The health and safety of our customers and consultants is our main priority, and we have been closely monitoring the advice from both the NHS and Public Health England. We have been following their guidelines since the beginning of the outbreak, and in many cases have exceeded these guidelines by putting in place more stringent controls.

This has included a company-wide isolation programme for at-risk colleagues, which has been in operation since early February. Anyone showing signs of a high temperature (37.8°C or higher) or with a new, continuous cough, has also been isolated for 14 days.

Due to the increasing severity of the situation, we recognise that some on-site visits may need to change to remote visits or be rearranged for a future date.

However, we are an adaptable business and we are fully prepared to maintain our services for you, whether you are a new or existing customer.

New customers

Our Sales Team is still operational and will be very happy to talk to you about your ISO needs. You can also still generate a quote to get an idea of price using our free calculator.

If you would like to discuss an ISO with us or get more details on the cost of achieving certification, please call us on 01603 967751.

Existing customers

If you have a scheduled consultation for a new certificate, certification audit or annual surveillance audit, the good news is that we are able to offer a variety of off-site solutions to ensure that it can proceed as planned.

As an alternative to site visits, we can offer remote consultations and audits, which will take place via phone, email or videoconferencing (using Skype technology).

To find out more about our remote solutions, please visit the Coronavirus FAQ page.

Alternatively, if you would like to discuss the process of arranging or completing an off-site consultation or audit, please get in touch. You can contact us by calling 01603630345 or by emailing [email protected].

Need more information?

We have tried to anticipate your questions and have drawn up a detailed FAQ page to guide you. If your question remains unanswered, please do not hesitate to get in touch by calling 01603 630345 or by emailing [email protected].

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About the author

  • Name:

    Claire Price

  • Company:

    Content Marketing Executive

  • Bio:

    Claire worked for Citation ISO Certification between 2020 and 2022 writing creative and informative content on ISO certification and consultation to help businesses reach their potential.


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