ISO Certification for IT companies

ISO for IT

Cyber threats, climate change, technology expectations, disaster recovery – there is no shortage of challenges facing the information technology (IT) sector. It’s why many IT businesses are choosing to tighten their cybersecurity measures with decisive action that reduces risk. With ISO certification for your IT business, you can safeguard against these growing threats and elevate your company to the next level.

As an IT business, gaining an advantage in a highly competitive market is essential. It means growth and enhances your reputation as a company that delivers efficiency and security for your customers and clients. Implementing ISO-certified management systems in your IT business is the best step you can take to ensure quality standards.


How ISOs can help IT businesses

But, how do ISOs help IT companies? Well, ISOs for IT services can help instil your business with the following measures to sustain your business, both short and long term. 

  • Assurance of safe processes, offering stability so you can watch your business grow quickly.
  • A safer approach to business safety for stronger information security. 
  • A credible business is one that customers will cherish and trust. 
  • Transparency and clarity are two of the biggest business attributes. ISO certification offers your IT company both in abundance! 
  • In today’s environmentally aware world, be sure to practice and promote sustainability across your IT business. 
  • Ensure your business is resilient and reduce the impact of any crisis with swift, efficient measures. 

As regulations evolve, many companies are now opting for IT businesses that can demonstrate ISO certification. In an increasingly competitive market, ISO-certified management systems can help your business scale up and succeed. 

There are many different ISO Standards that you can achieve certification for. So knowing which ISOs are best for IT is something you may need a little guidance with. Well, that’s why we’re here, to offer assurance and insight on each ISO Standard for you and your IT services. At Citation ISO Certification, we offer a fast and cost-effective route to ISO certification that can see you certified in as little as 45 days. We can also advise you on the most appropriate and beneficial Standards, using our rich expertise to help you certify to the ISO that will grow your business!

Which ISO Standards are suitable for IT departments?

ISO 9001


In the highly competitive IT industry, businesses need to continually improve to stay relevant and gain an important edge, this is where ISO 9001 certification is key. Being internationally recognised for driving service quality and consistency, this ISO is designed for IT businesses to drive efficiency, increasing customer satisfaction and retention. Implementing a quality management system will make your business more efficient, increasing productivity and enhancing your reputation.


ISO 27001

Information Security

For IT service departments, the ISO 27001 Standard is considered imperative. According to the latest data breach report by IBM, the global average cost of a data breach is $4.45 million, a 15% increase in three years! In a rapidly growing industry where security is one of the top challenges, demonstrating your commitment to data security through this ISO can give your IT company a competitive and financial advantage.

ISO 27001 certification will help implement a robust security system that offers 93 security controls for you to select from, all of which are designed to protect your valuable information assets. Often a requirement to be considered for contracts, ISO 27001 will instil confidence and trust in your customers and help to win new ones.


ISO 14001


Businesses are under increasing pressure to manage their environmental impact. In a report from KPMG climate change was named by tech company CEOs as the top risk to business growth. ISO 14001 certification demonstrates a strong sustainability strategy and sets you up for responsible growth.

Implementing this global ISO Standard will help your IT business comply with environmental laws and regulations as well as build trust with customers. It will also help you reduce waste, cut costs, and improve your green credentials.


ISO 22301

Business Continuity

Downtime and loss of service can be costly to any IT company. An ISO standard that implements a business continuity management system will allow you to maintain service delivery levels, even when a disruption occurs. ISO 22301 certification will make sure your IT company is prepared for any potential disasters or technical failures, reassuring clients of your ability to manage risks and recover quickly. With effective solutions to avoid delays in continuing business as usual, you can minimise loss and enhance your reputation.


ISO 45001

Occupational Health & Safety: Physical Risk

Taking action to keep your employees safe is not only in your business’ best interest but is also a legal requirement. Gaining ISO 45001 certification is an ISO for IT companies to demonstrate that your business operates a best practice occupational health and safety management system. Having procedures in place to manage and minimise risks reduces the likelihood of workplace accidents and breaches in legislation. A people-centred approach will build a positive work culture, increase resilience and reduce absenteeism.


ISO 20000

IT Service

This ISO is for IT service management, so if you want to provide the highest standards of internal or outsourced IT service management, then you need ISO 20000 certification. This ISO Standard ensures your IT business processes are aligned with international best practices, so you can fulfil service requirements, maintain security, and adopt new technologies as they emerge. ISO 20000 will improve credibility with your customers and help you access new markets.


What are the benefits of ISO for IT?

ISO certification for your IT business could deliver many benefits including:

  • Increased business – win new contracts and retain existing business
  • Compliance with legislation and regulations
  • Reduced costs through increased efficiency
  • Reduced process errors and strengthened incident management
  • Improved response times and reduced interruptions to IT services
  • Enhance your business reputation
  • Attracting high calibre employees and improved staff retention
  • Culture of information security
  • Reduced likelihood of a costly data breach
  • Increased confidence and trust
  • Demonstrates your commitment to international Standards of excellence

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