The benefits of combining ISO 9001 and ISO 27001

21.02.2024

An Integrated Management System (IMS) can benefit your organisation magnificently. If you’re looking to get ISO 9001 and ISO 27001 certified, why not consider an integrated ISO 9001 and ISO 27001 management system? You’ll improve efficiency, and boost the quality and security of your organisation. Let’s jump right in and explore the difference between ISO 9001 and 27001.

 

The difference between ISO 9001 and ISO 27001

ISO 9001

ISO 9001 is defined by ISO as a “globally recognized standard for quality management. It helps organizations of all sizes and sectors to improve their performance, meet customer expectations and demonstrate their commitment to quality. Its requirements define how to establish, implement, maintain, and continually improve a quality management system (QMS)”.

The benefits of ISO 9001 include:

  • Increased efficiency
  • Increased revenue
  • Boosted employee morale
  • Better supplier relationships
  • Excellent customer satisfaction

ISO 27001

ISO 27001 is defined by ISO as “the world’s best-known standard for information security management systems (ISMS). The ISO/IEC 27001 standard provides companies of any size and from all sectors of activity with guidance for establishing, implementing, maintaining and continually improving an information security management system”.

The benefits of ISO 27001 include:

  • Protects against cyber threats
  • Builds a culture of security
  • Minimises your company risk exposure
  • Builds trust between your business and its customers

Differences

Here are some ways ISO 9001 and ISO 27001 differ:

  • Scope: ISO 27001 scope should include particular areas, whereas the scope of ISO 9001 can be open to interpretation.
  • Policy: A quality policy is needed for ISO 9001, but one isn’t required for ISO 27001.
  • Preset controls: The required Annex A controls must be followed for ISO 27001, however, it’s not required for ISO 9001.
  • Operationaldifferences: Policies and controls must be implemented for ISO 27001 but ISO 9001 requires you to define the controls.

Similarities

Even though they have their differences, they also have many similarities that make these two Standards work so well together.

  • Audits and reviews: Both standards require audits and reviews to assess the QMS or ISMS. The criteria for both will differ, but the process is still the same.
  • Monitoring compliance: Continuous monitoring is required for both management systems to maintain certification.
  • Competence, awareness, communication, and documented Information: Both share these same requirements, similar to many other Standards.
  • Corrective measures: If there are nonconformities in either system, both require a process for corrective action. You can use the same process for both.
  • Involved parties: The same process can be used when identifying the interested parties and who quality and information security will impact.
  • Context of the organisation: Both Standards require your organisation to look at the internal and external areas that need to become compliant.

 

The benefits of a combined ISO 9001 and ISO 27001 IMS

Enhanced operational efficiency

When you align your quality and information security processes, it streamlines the way your organisation works and boosts efficiency in many areas. Ultimately, improving your overall business productivity.

Risk mitigation

Combining both ISO 9001 and ISO 27001 allows for a more holistic risk management strategy. You’ll get the best of both — identifying and managing both operational and information security risks.

Consistent compliance

This unified system makes it much more simple to handle documentation, helping you to stay compliant with ISO 9001 and 27001 requirements. This includes policies, procedures, and records.

Saves you money

An IMS can provide great cost savings! By combining audits, training, and documentation where possible, you’ll reduce duplication, save on resources and spend less than if you had to maintain separate management systems.

Increased customer confidence

One of the biggest benefits of an ISO 9001 and ISO 27001 IMS is that it can give customers confidence in your business. Product/service quality is a huge factor considered by customers when they shop, and so is data security. If you can show them that you’re committed to both of these areas, then it could give you a competitive advantage in the market.

Improved decision making

A combined ISO 9001 and 27001 IMS can help you make more informed decisions in quality and security areas. It can give you a broader perspective of these areas within your organisation, helping you to decide what’s best for your business.

Helps your organisation adapt to changes

Changes in cybersecurity threats, quality standards or regulatory requirements? With an ISO 9001 and 27001 IMS, you’ll be able to adapt to these changes in the business environment. Flexibility is crucial. And an IMS like that can help with that.

Employee awareness

With training and other areas of development with this IMS, your team will become clued up on all areas relating to quality and information security. This builds a workplace culture of responsibility and awareness and helps employees understand the connection between quality and information security.

Demonstrate commitment to the quality and security of your business

Not only does this show your customers that you’re committed, but it also gives stakeholders, regulatory bodies and partners reassurance that you’re upholding high standards of quality and information security.

 

Gain certification to ISO 9001 and ISO 27001 today!

ISO 9001 and ISO 27001 combine brilliantly in an integrated management system, and they can propel your business forward with quality products and services, as well as solid information security across your organisation.

Take your business to new heights by achieving ISO 9001 and ISO 27001 certification with Citation ISO Certification! Our team is here to help guide you through the certification process seamlessly, ensuring your business not only meets but exceeds international standards.

With our integrated management systems, you can manage multiple ISOs, including ISO 9001 and ISO 27001, from one accessible place, with all the tools you need to ensure ISO compliance for greater efficiency, coordination and consistency.

Request a quote today, or call 0330 127 5121 for more information about our ISO services.

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About the author

  • Name:

    Serena Cooper

  • Company:

    Citation ISO Certification

  • Bio:

    Serena has worked for Citation ISO Certification since 2022, writing creative and informative content on ISO certification and consultation to help businesses reach their potential.

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